Reinstall without uninstall

R

RENEE

Windows Vista Ultimate totally and without warning - crashed my computer and
would not even allow me to boot up. Tried all suggestions regarding my
problem - nothing worked. Naturally, had to reformat the entire computer
back to as it was when purchased (HP computer). I have Office 2007 Student
edition and all 3 are used up (one was in the crashed computer). Want to
reinstall it in this same computer, but, naturally was unable to uninstall it
first. Who do I contact re permission to reactivate? Thanks.
 
J

JoAnn Paules

You don't. Reformat and, if needed, use the telephone activation methodwhen
you reinstall Office.
 
J

Jay Freedman

RENEE said:
Windows Vista Ultimate totally and without warning - crashed my
computer and would not even allow me to boot up. Tried all
suggestions regarding my problem - nothing worked. Naturally, had to
reformat the entire computer back to as it was when purchased (HP
computer). I have Office 2007 Student edition and all 3 are used up
(one was in the crashed computer). Want to reinstall it in this same
computer, but, naturally was unable to uninstall it first. Who do I
contact re permission to reactivate? Thanks.

Just reinstall it. Of course, you'll have to enter the 25-digit key. When
you activate Office, it should recognize that this is one of the three
original computers and just tell you it's activated. In the unlikely event
that it complains, it will show you a telephone number to call Microsoft and
explain the circumstances.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
D

dgmacmi

RENEE said:
Windows Vista Ultimate totally and without warning - crashed my computer
and
would not even allow me to boot up. Tried all suggestions regarding my
problem - nothing worked. Naturally, had to reformat the entire computer
back to as it was when purchased (HP computer). I have Office 2007
Student
edition and all 3 are used up (one was in the crashed computer). Want to
reinstall it in this same computer, but, naturally was unable to uninstall
it
first. Who do I contact re permission to reactivate? Thanks.

Office 2007 Home and Student means that you can have it installed and used
on three computers at the same time not the number of times you install
Office.

Since you reformated one computer you now have Offie 2007 Home and Student
installed an being used on only two computers. Just use your installation
disc and install again the the computer your reformated.

If the internet activations does not work you will be provided a Microsoft
number to call. Just explain what happened and they will telll what to do.

Don
 
R

RENEE

Thank you
JoAnn Paules said:
You don't. Reformat and, if needed, use the telephone activation methodwhen
you reinstall Office.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


RENEE said:
Windows Vista Ultimate totally and without warning - crashed my computer
and
would not even allow me to boot up. Tried all suggestions regarding my
problem - nothing worked. Naturally, had to reformat the entire computer
back to as it was when purchased (HP computer). I have Office 2007
Student
edition and all 3 are used up (one was in the crashed computer). Want to
reinstall it in this same computer, but, naturally was unable to uninstall
it
first. Who do I contact re permission to reactivate? Thanks.
 
R

RENEE

Thank you
dgmacmi said:
Office 2007 Home and Student means that you can have it installed and used
on three computers at the same time not the number of times you install
Office.

Since you reformated one computer you now have Offie 2007 Home and Student
installed an being used on only two computers. Just use your installation
disc and install again the the computer your reformated.

If the internet activations does not work you will be provided a Microsoft
number to call. Just explain what happened and they will telll what to do.

Don
 
R

RENEE

Thank you

Jay Freedman said:
Just reinstall it. Of course, you'll have to enter the 25-digit key. When
you activate Office, it should recognize that this is one of the three
original computers and just tell you it's activated. In the unlikely event
that it complains, it will show you a telephone number to call Microsoft and
explain the circumstances.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 

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