reinstallation of Office 2003 after hard drive crash

[Mark]

The hard drive on my laptop crashed and was replaced. When I tried to
reinstall Office 2003, message comes up saying that it can't find a previous
version to replace. Help! I have the original disk and product key.

 

[DL]

That msg is what you see when you have an upgrade version, and it cannot
find a qualifying version to upgrade

 

[Mark]

That's because the qualifying version went away during the hard drive crash.
Any way to get it back?

 

[Arun]

Call Microsoft Customer / tech support. They will give you a new product key
and will help you install office.

 

[JoAnn Paules]

This OP needs to point the Office upgrade to a qualifying product. Tech
support can't do that and a new product key is not needed.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[DL]

Only with a qualifying version cd

That's because the qualifying version went away during the hard drive
crash.
Any way to get it back?

 

[Trevor]

I have a similar problem (my hard drive crashed). How do I call Microsoft? I
can not find a way to do that. Thanks, Trevor

 

[Bob I]

2/3's of the way down the page.
http://support.microsoft.com/