reinstalled OE6-Address book Problem

L

LBurg

I do not use Outlook Express often, & Microsoft Outlook is not installed. I
have XP SP2 Home. Today I went into OE & I received this error when clicking
on an email: the address book failed to load. Outlook Express is incorrectly
configured, please re-install." I followed the instructions to reinstall OE
http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378 ;

I followed these instructions for Windows XP and Windows XP SP1: Edit the
registry and install Internet Explorer 6 & reinstalled OE6 (only).
To reinstall only Outlook Express 6 on Windows XP, use the following
registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
right-click the IsInstalled (REG_DWORD) value, and then click Modify. Change
the value data from 1 to 0, and then click OK. I then went to windows xp
updates & nothing.

So, then I rebooted & It said OE has been removed & do you want to ____
Personal settings (i believe it said to remove, but not sure). The first
time I said no (default). I went into update windows & nothing. So I
rebooted again & this time I said yes, still no updates from Windows Update.

I still get the message & all the Identies are still there. I do not care
for anything that was in OE to be saved, I just would like it to work
propertly, if I do ever need it.

Please help.
 
M

Milly Staples [MVP - Outlook]

Try posting this in an Outlook Express news group - this is not one of them.
Outlook is a part of Microsoft Office and is what this group supports.
Outlook Express is a part of Internet Explorer and has its own news groups.

You can also find some good Outlook Express information here:

http://insideoe.tomsterdam.com


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, LBurg asked:

| I do not use Outlook Express often, & Microsoft Outlook is not
| installed. I have XP SP2 Home. Today I went into OE & I received
| this error when clicking on an email: the address book failed to
| load. Outlook Express is incorrectly configured, please re-install."
| I followed the instructions to reinstall OE
| http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378 ;
|
| I followed these instructions for Windows XP and Windows XP SP1: Edit
| the registry and install Internet Explorer 6 & reinstalled OE6 (only).
| To reinstall only Outlook Express 6 on Windows XP, use the following
| registry key:
| HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
| Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
| right-click the IsInstalled (REG_DWORD) value, and then click Modify.
| Change the value data from 1 to 0, and then click OK. I then went to
| windows xp updates & nothing.
|
| So, then I rebooted & It said OE has been removed & do you want to
| ____ Personal settings (i believe it said to remove, but not sure).
| The first time I said no (default). I went into update windows &
| nothing. So I rebooted again & this time I said yes, still no
| updates from Windows Update.
|
| I still get the message & all the Identies are still there. I do not
| care for anything that was in OE to be saved, I just would like it to
| work propertly, if I do ever need it.
|
| Please help.
 

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