Reinstalled Outlook XP cannot find 'PSTPRX.DLL' HELP!

J

Jeff

I reinstalled my XP Office products and now find that when I try to open Outlook I get the following message:

"Unable to open your default email folders. The .DLL file for the information services could not be found.
MAPI was unable to load the information service PSTPRX.DLL. Be sure the service is correctly installed and configured."

When I click the "OK" button on the message I am confronted with another message that asks:

"Would you like to open your default folder instead?"

Consequently, I cannot access my Outlook data. Please help.
 
V

Vince Averello [MVP-Outlook]

See if the info here helps:
http://support.microsoft.com/default.aspx?scid=kb;en-us;293058&Product=out

Jeff said:
I reinstalled my XP Office products and now find that when I try to open
Outlook I get the following message:
"Unable to open your default email folders. The .DLL file for the
information services could not be found.
MAPI was unable to load the information service PSTPRX.DLL. Be sure the
service is correctly installed and configured."
 

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