Reinstalling Outlook Express 6- Failed Please Help

[LBurg]

I do not use Outlook Express often, & Microsoft Outlook is not installed. I
have XP SP2 Home. Today I went into OE & I received this error when clicking
on an email: the address book failed to load. Outlook Express is incorrectly
configured, please re-install." I followed the instructions to reinstall OE
http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378

I followed these instructions for Windows XP and Windows XP SP1: Edit the
registry and install Internet Explorer 6 & reinstalled OE6 (only).
To reinstall only Outlook Express 6 on Windows XP, use the following
registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
right-click the IsInstalled (REG_DWORD) value, and then click Modify. Change
the value data from 1 to 0, and then click OK. I then went to windows xp
updates & nothing.

So, then I rebooted & It said OE has been removed & do you want to ____
Personal settings (i believe it said to remove, but not sure). The first
time I said no (default). I went into update windows & nothing. So I
rebooted again & this time I said yes, still no updates from Windows Update.

I still get the message & all the Identies are still there. I do not care
for anything that was in OE to be saved, I just would like it to work
propertly, if I do ever need it.

Please help.

 

[Brian Tillman]

I do not use Outlook Express often, & Microsoft Outlook is not
installed. I have XP SP2 Home.

Didn't you ask this same question in another Outlook newsgroup? It was out
of place there as well. Ask in
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

 

[LBurg]

thank you

Didn't you ask this same question in another Outlook newsgroup? It was out
of place there as well. Ask in
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

 

[Hal Hostetler [MVP P/I]]

See if these help:

Err Msg: Address Book Failed to Load, Outlook Express Is... (Q191946):
http://support.microsoft.com/?kbid=191946
OLEXP: Shared Windows Address Book Does Not Display Contacts (Q222068):
http://support.microsoft.com/?kbid=222068

Hal
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Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
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