Reinstalling w/ new product key

W

weiss.jared

How do i reinstall office with a new product key. I'm tired of
getting an error that another user is using it so i bought a new
copy. How do i make it so that product key is the one that the program
uses. I have removed office with the self uninstall program packaged
with it, but it still didn't work. Any ideas?
 
W

weiss.jared

even when i do that, it comes up with the id number or whatever for
the old version and i can not change it. am i missing somethign?
 
D

Daiya Mitchell

Launch the Remove Office Tool. Hold down the Option key when you reach
the dialog that offers you the Remove button, and it should change to
Remove Licensing Info.

If I seem to have gotten some details wrong, search the group for the
detailed how-to on this method.
 
D

Darlene


The best way to do this is to remove the licensing information only
but 99% of the time it does not remove the licensing until you remove
the Microsoft folder from the preferences because the Product
information tends to stick in here.

Here are the steps
1. Open the hard drive/users/home/library/preferences and drag the
Microsoft folder to the trash
2. Open the hard drive/applications/Microsoft Office 2004/Additional
tools/Remove Office/Remove Office - here you will get to a remove
Office removal dialog box, hold down your option key on your keyboard
and the continue button will change to remove licensing information
only, select this option and choose remove.
3. Everything will get grayed out for a few moments and once
everything gets visable for you to click on, close the Remove Office
dialog box
4. You will get a message stating nothing was removed, select quit
5. Launch a Office application and you will get a set up assistant -
that will prompt you to enter in another product key


Darlene
 
J

JE McGimpsey

Darlene said:
The best way to do this is to remove the licensing information only
but 99% of the time it does not remove the licensing until you remove
the Microsoft folder from the preferences because the Product
information tends to stick in here.

99% of the time? Hmm...

I've *never* had the Remove licensing information option in the Remove
Office application fail.

Perhaps you have permissions problems or had corruption in your
preferences folder.

In any case, blowing away *all* your Office preferences is hardly the
"best" way, IMO. Instead, if you want to manually delete the licensing
info, and as indicated on the web page I referenced, you could choose to
remove the one preference file that contains the license info (Microsoft
Office Settings (11)).

But in my experience, Remove Office has done the job.
 

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