Rejected Tasks - Project Doesn't Remove The Resource

M

Mary

Hello
When a team member goes into Project Web Access and rejects a task - the
Project Manager gets an email informing them.
The Project Manager then goes into Project Web Access and accepts the
rejection. This all works fine - and the rejected task is removed from the
Team Members task list in Project Web Access.
However, the Project Manager is then prompted to save the Project plan -
which he does but the resource listed on the Project plan is still the team
member who had rejected that task assignement.
So basically, Project isn't updating.
The problem with this is - when the Project Manager goes to publish - the
Team Member who originally rejected the task gets it appearing back in their
task list on Project Web Access. (which isn't good).
Is this supposed to work like this - or am I missing something?
Thanks!
 
D

Dale Howard [MVP]

Mary --

In the future, please tell us what version of Project Server you are using.
2002, 2003, or 2007? From your description, I will assume you are using
2003. If that is the case, then you will find that the Reject feature on
the View My Tasks page lacks one key step: actually REMOVING the resource
from the task! What you are seeing is not a bug. It is a design oversight.
Because of this I recommend that your team members DO NOT use this feature.
If a PM has wrongly assigned a team member to a task, the team member should
contact the PM via e-mail, phone, or in person to tell him/her about the
mistake and allow the PM to change the resource on the task. Hope this
helps.
 
M

Mary

Hello Dale

Whoops - forgot to mention the version - sorry.
But it is 2003 - you are right.

I am glad that it isn't me missing something - I will do as you suggest and
advise that this feature isn't used.

Thanks very much for your help.
 

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