"Relaying denied" error when sending

[Keensie]

We have recently installed a DSL connection on our LAN, however I am unable
to send mail via this connection, I am only able to receive. However, I am
still able to both send and receive mail via my dial up connection. Is there
something wrong with my email account setup?

I did contact my DSL service but they were no help, I am still getting the
following kind of error from System Administrator:

Your message did not reach some or all of the intended recipients.

Subject: RE: ParaPay Error
Sent: 18/07/2006 09:16 AM

The following recipient(s) could not be reached:

'Anne Joseph' on 18/07/2006 09:16 AM
550 5.7.1 <[email protected]>... Relaying denied

 

[Charlie Tame]

Most likely yes. You can usually only send mail through the mail server that
goes with the network you are connected to, so if your settings are for the
dial up network then that server will reject your attempts to use it from
the DSL network. For example if your dial up is AOL then it would be AOL's
server your settings are for, if you DSL service is SBC then AOL's server
will see you as someone trying to abuse their mail server.

From the main OE window go tools>accounts>mail and then double click on the
account name. If more than one account you will have to repeat this step for
each.

When the properties page appears click on the servers tab and you will see
what is set up already. In the example above it would be something like SMTP
server = mail.aol.com or smtp.aol.com. Note I said something like, I don't
know the actual name they use.

You need to change this to mail.SBC.com or whatever your DSL provider tells
you to set. This should be in the paperwork or on their web site.

If you are keeping the dial up as well then you can continue to use your
present email address but if not I imagine they will close it down after a
while, then you will have to create a new account with the details given by
your DSL Provider. Can't help you with those details but again these
settings should be on the website. The best option depends on whether you
will keep dial up or not so if you want more info let us know what your
plans are with that.

You do not have to change the POP3 server setting, that's the server your
mail is stored on for you to pick up... but for sending you almost always
have to have the SMTP server set to the appropriate one for the network you
connect through. You can have 10 email accounts and the POP3 servers can be
10 different ones, but the SMTP will generally stay the same.