Reloading Outlook Office 2003

B

boysie

Recently had to replace motherboard, so due to not wanting to pay HP "fee" to
re tattoo BIOS, reloaded OS (Windows XP). Saved previous content of hard
drive on external hard drive.
Reloaded Office 2003, now cannot get Outlook to recognise old .pst files
from previous content of hard drive. When I attempt to open a .pst file, get
error notice "Cannot start Microsoft Office Outlook. The command line is not
valid. Verify the switch you are using"
Grateful for any help.
 
A

Alias

boysie said:
Recently had to replace motherboard, so due to not wanting to pay HP "fee" to
re tattoo BIOS, reloaded OS (Windows XP). Saved previous content of hard
drive on external hard drive.
Reloaded Office 2003, now cannot get Outlook to recognise old .pst files
from previous content of hard drive. When I attempt to open a .pst file, get
error notice "Cannot start Microsoft Office Outlook. The command line is not
valid. Verify the switch you are using"
Grateful for any help.

I'm not clear as to what you did. Did you open Outlook and then use
File/Open/Outlook Data File and then browse to the saved .pst file? If
not, try it.

Alias
 
N

neo [mvp outlook]

Did you try doing a repair of the Office/Outlook 2003 product via add/remove
programs?

The only other question I can think of is to ask is, are you using a
shortcut you created yourself to start the program? (e.g. Do you get the
same error by start Outlook by selecting Start > Run > Type: outlook.exe >
OK button?)
 
B

Brian Tillman [MVP - Outlook]

Recently had to replace motherboard, so due to not wanting to pay HP "fee"
to
re tattoo BIOS, reloaded OS (Windows XP). Saved previous content of hard
drive on external hard drive.
Reloaded Office 2003, now cannot get Outlook to recognise old .pst files
from previous content of hard drive. When I attempt to open a .pst file, get
error notice "Cannot start Microsoft Office Outlook. The command line is not
valid. Verify the switch you are using"

Post the target of the shorcut you're using, exactly as it appears in the
shortcut properties. If you're not using a shortcut, post exactly what you're
doing.
 
B

boysie

A bit more background, may be this helps.
I can open Outlook 2003 OK, but when it opens, the drop down menu File -
Import and Export gives no response. If I try to open a new folder, I get the
message "Outlook can't read the registry information", and asks me to either
close and restart Outlook, and or reinstall Outlook, and or reistall
Microsoft Exchange or other email system.
(Incidentally I am not intending to use Outlook for email, simply to
retrieve Contacts and Calendar data.)

The target of the shortcut which opens Office Outlook 2003 successfully is
"C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE" /recycle

When trying to open the .pst files, I have selected Outlook as the program
to use to open, and then get the message I first mentioned in my first post,
ie "Cannot start Microsoft Office Outlook. The command line is not
valid. Verify the switch you are using"

Tried repair (via Add Remove Programs), that didn't make any difference.
 
P

PAL

You cannot open a pst from explorer by using open with
Copy pst's from external to your documents folder. Start Outlook,
File>Open>Data File.........browse to this copied pst
 
B

boysie

Thanks, but tried that, File>Open>Data File....... then nothing. Can open
Outlook, but it appears most (if not all) commands do not function once I am
in Outlook.
 
N

neo [mvp outlook]

Did you try bringing over your old OS user profile or do anything strange is
salvaging the data from the external drive? (In other words, yes you/they
did a clean install of Windows XP applied the service packs and security
updates, then installed Office/Outlook 2003 and applied service pack 3.
Created a new Outlook e-mail profile that uses a new PST and then try
opening the old PST via File > Open Outlook Data File.)


boysie said:
Thanks, but tried that, File>Open>Data File....... then nothing. Can open
Outlook, but it appears most (if not all) commands do not function once I
am
in Outlook.
 
D

Diane Poremsky [MVP]

B

boysie

Installed it as you described - but decided to uninstall and try again.
Now the disk won't load on my machine - is this some sort of anti-piracy
software package kicking in?
--
Boysie


Diane Poremsky said:
How did you "reload" outlook? If by any other means that installing it from
the disk and created a new outlook profile, the method you used has messed
it up.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


boysie said:
Recently had to replace motherboard, so due to not wanting to pay HP "fee"
to
re tattoo BIOS, reloaded OS (Windows XP). Saved previous content of hard
drive on external hard drive.
Reloaded Office 2003, now cannot get Outlook to recognise old .pst files
from previous content of hard drive. When I attempt to open a .pst file,
get
error notice "Cannot start Microsoft Office Outlook. The command line is
not
valid. Verify the switch you are using"
Grateful for any help.
 
D

Diane Poremsky [MVP]

Shouldn't be - antipiracy keeps you from activating, not installing. What
error do you get?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


boysie said:
Installed it as you described - but decided to uninstall and try again.
Now the disk won't load on my machine - is this some sort of anti-piracy
software package kicking in?
--
Boysie


Diane Poremsky said:
How did you "reload" outlook? If by any other means that installing it
from
the disk and created a new outlook profile, the method you used has
messed
it up.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


boysie said:
Recently had to replace motherboard, so due to not wanting to pay HP
"fee"
to
re tattoo BIOS, reloaded OS (Windows XP). Saved previous content of
hard
drive on external hard drive.
Reloaded Office 2003, now cannot get Outlook to recognise old .pst
files
from previous content of hard drive. When I attempt to open a .pst
file,
get
error notice "Cannot start Microsoft Office Outlook. The command line
is
not
valid. Verify the switch you are using"
Grateful for any help.
 
B

boysie

I don't get any error message - for some reason the CD RoM drive seems to
think the disk is empty, and asks if I want to write to it! (To check, I have
installed the disk in a CD RoM drive in my laptop, and the laptop recognises
it!)
PS thanks for sticking with me on this one!
--
Boysie


Diane Poremsky said:
Shouldn't be - antipiracy keeps you from activating, not installing. What
error do you get?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


boysie said:
Installed it as you described - but decided to uninstall and try again.
Now the disk won't load on my machine - is this some sort of anti-piracy
software package kicking in?
--
Boysie


Diane Poremsky said:
How did you "reload" outlook? If by any other means that installing it
from
the disk and created a new outlook profile, the method you used has
messed
it up.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Recently had to replace motherboard, so due to not wanting to pay HP
"fee"
to
re tattoo BIOS, reloaded OS (Windows XP). Saved previous content of
hard
drive on external hard drive.
Reloaded Office 2003, now cannot get Outlook to recognise old .pst
files
from previous content of hard drive. When I attempt to open a .pst
file,
get
error notice "Cannot start Microsoft Office Outlook. The command line
is
not
valid. Verify the switch you are using"
Grateful for any help.
 

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