Reminders not set on appointments received

[tokyodrifter]

Hi,

Whenever a particular user receives meeting requests, the appointment is
created in his calendar with no reminder set.

His default is set to reminder 15 mins, and the meeting requests were sent
with the reminder flag ticked. I have tried running /cleanreminders, and also
scanpst.exe which did indeed find and repair errors but didn't solve the
problem. I have also now applied Office SP2 with no effect on this problem.

Any other suggestions please? I'm stumped!

(Windows 2000, Outlook 2003)

 

[Francine Otterson]

Also try running the /resetfolders switch and if still does not work run a
Detect and Repair and try creating a new profile.

Regards,

 

[tokyodrifter]

Thanks for the suggestion. I tried /resetfolders, ran a repair installation,
and recreated the user's profile: Still no reminder flag! Can't think where
to look next :-/

 

[Francine Otterson]

Just to clarify he is not receiving any reminders at all or just from
meeting from a particular person. New profile has the same issue? The new
profile may have pulled some previous saved settings. May want to run the
switch command /firstrun which will start up Outlook as though being used
for the first time. You will need to re-create all profiles that are
currently on Outlook plus any customization - in other words starting from
the very beginning.

 

[tokyodrifter]

To clarify, the reminder flag is not being set on meetings received from any
user to this one user. I tried the /firstrun switch with no luck. I'm not
sure it worked properly though because I did not need to set up his profile
again (as I would have expected). Many thanks for your suggestions anyway!

 

[Francine Otterson]

Wow, now I am getting stumped on this one I hope we are not missing
something obvious. If I think of anything else I will post it. And
perhaps someone else will jump in as well with some things to try.

Regards,