remote auto alert when my remote PC stops processing email

[mm917]

I have a customer who needs his email working 24/7. The main problem he has
is that his office IT infrastructure is unreliable. In particular he has a
non standard application that occasionally "brings down" his local
router/server and so his POP based email does not work.
We are looking for a temporary way of running some kind of applciation that
will advise us if his email stops working.
I have thought of remote monitoring using various web based services, but
most of them will check his hosted email service is working - which it is.
What I really need, I think is a way of continually checking his Outloook is
working - but I cannot find a package to do this. Any help appreciated.

 

[Guest]

I have a customer who needs his email working 24/7. The main problem he
has
is that his office IT infrastructure is unreliable. In particular he has
a
non standard application that occasionally "brings down" his local
router/server and so his POP based email does not work.
We are looking for a temporary way of running some kind of applciation
that
will advise us if his email stops working.
I have thought of remote monitoring using various web based services,
but
most of them will check his hosted email service is working - which it
is.
What I really need, I think is a way of continually checking his
Outloook is
working - but I cannot find a package to do this. Any help appreciated.

Hi,

I think you'll find that any number of network monitoring solutions [1]
can check for the existence of a certain process, such as OUTLOOK.EXE.

Having said that, monitoring for a MUA such as Outlook seems rather
unorthodox to me. You might want to consider looking further up the
causality chain instead.

--
Thor Kottelin
CISM, CISSP
telefax +358 102 961 064
(e-mail address removed), PGP 0x327B7345
http://www.anta.net/


[1] E.g. Mercury SiteScope
<URL:http://www.mercury.com/us/products/business-availability-center/sitescope/>.