Y
yankee
Hi!
I have Office XP Standard "Student Edition" (build 6735, SP3)
Since a few days, every time I try to start any Office application
while logged in remotely, it says: "Office... has detected a significant
change in your machine configuration" and wants to REACTIVATE (asks for
the CD which I can't insert since the computer is physically far away).
When I'm back home and log in locally, Office starts up just fine - no
reactivation required.
I did change my machine configuration a while ago and *did* reactivate
the system *and* Office after that. And, as far as I can tell, it worked
for a few weeks - both locally and remotely.
What I think might cause this (what I did recently) is:
- downloading some updates from Microsoft Update - including the new
Microsoft Genuine Advantage (KB892130) and some OfficeXP updates.
- updating graphic card drivers (ATI Catalyst 6.6)
There was a strange problem with Windows thinking it needs activation
while reinstalling those drivers, but it's gone now (don't quite
remember if just it fixed itself after the reainstallation completed
or maybe I did agree to proceed with the online reactivation).
However - everything is OK now *except* Office and *only* while using
Remote Desktop connection. That's why I came here for help.
Besides I have found a similar problem in the archives here:
http://groups.google.com/group/microsoft.public.office.misc/browse_frm/thread/c88f5913d2a40dde
but no final resolution is out there in that old thread.
Can somebody please tell me how to fix this ?
BTW: Cancelling this reactivation makes the application work in "reduced
functionality mode". But the strange thing is that Excel in this mode
doesn't even allow to close itself
(Word is closing fine).
The only way is to use "Task manager" and kill the EXCEL.EXE process !
I have Office XP Standard "Student Edition" (build 6735, SP3)
Since a few days, every time I try to start any Office application
while logged in remotely, it says: "Office... has detected a significant
change in your machine configuration" and wants to REACTIVATE (asks for
the CD which I can't insert since the computer is physically far away).
When I'm back home and log in locally, Office starts up just fine - no
reactivation required.
I did change my machine configuration a while ago and *did* reactivate
the system *and* Office after that. And, as far as I can tell, it worked
for a few weeks - both locally and remotely.
What I think might cause this (what I did recently) is:
- downloading some updates from Microsoft Update - including the new
Microsoft Genuine Advantage (KB892130) and some OfficeXP updates.
- updating graphic card drivers (ATI Catalyst 6.6)
There was a strange problem with Windows thinking it needs activation
while reinstalling those drivers, but it's gone now (don't quite
remember if just it fixed itself after the reainstallation completed
or maybe I did agree to proceed with the online reactivation).
However - everything is OK now *except* Office and *only* while using
Remote Desktop connection. That's why I came here for help.
Besides I have found a similar problem in the archives here:
http://groups.google.com/group/microsoft.public.office.misc/browse_frm/thread/c88f5913d2a40dde
but no final resolution is out there in that old thread.
Can somebody please tell me how to fix this ?
BTW: Cancelling this reactivation makes the application work in "reduced
functionality mode". But the strange thing is that Excel in this mode
doesn't even allow to close itself
(Word is closing fine).The only way is to use "Task manager" and kill the EXCEL.EXE process !