remove office 2003 beta

D

Darryl Kenning

I had a copy of Office 2003 beta installed. apparently the removal got
messed up. Now when I try to install my copy of FrontPage 2003 I get error
messages saying " a pre-release or beta copy has been detected and must be
removed..OK?" when I say OK to remove I get a message saying "patch Packet
can not be opened" and the installation aborts.
Can anyone tell me how to solve this problem or point me in the proper
direction?

Any ideas will be gratefully received.
TNX
d
 
L

ladyq

I have the same problem.

However, the beta copy is still listed in the Add/Remove
program files, but nothing will remove the Beta.

Sure would like to have some help with this.
 
S

Susan Ramlet

Hi, ladyq and d,

It may help to manually remove the Windows installer data using the
following
instructions. (These were copied from a helpful Microsoft person, so
they're pretty explicit):

1. On the Start menu, click Run.
2. In the Open box, type "Regedit" (without the quotation marks) and then
click OK.
3. Locate and expand the following key in the registry:
HKEY_LOCAL_MACHINE\Software\Classes\Installer\Products
4. Below the \Products key, select each 32-character {GUID} until you find
the one whose ProductName value matches your version of Office.
5. With the 32-character {GUID} for your Office product selected, export
this entry for backup.
6. Delete the entry from your computer. Restart computer.
7. Then reinstall the desired software on your computer.
 
L

ladyq

Since November, my son-in-law and I have been trying to remove Office Professional 2003 Beta, but, although the file excutables apparently were deleted, something remained on the system

We have checked everywhere we thought might be possible help, but nothing worked

Your very explicit list of instructions was the answer

Thank you so VERY much. I now have my new Office 2003 Professional and One Note installed.
 
S

Susan Ramlet

Fantastic. Thanks for posting back.

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may benefit.


ladyq said:
Since November, my son-in-law and I have been trying to remove Office
Professional 2003 Beta, but, although the file excutables apparently were
deleted, something remained on the system.
We have checked everywhere we thought might be possible help, but nothing worked.

Your very explicit list of instructions was the answer!

Thank you so VERY much. I now have my new Office 2003 Professional and
One Note installed.
 

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