D
Damn angry customer
Here's the situation:
I'm using Outlook and I encounter a bunch of errors.
I say "yes" to the dialog box that asks if I want to report this problem to
Microsoft.
A window pops up and says an Office update is available that might solve my
problem.
Great! So I decide to install the update and in the process it tells me:
"If you are asked for the original Office System CD-ROM
"If you are asked for the original CD-ROM you used to install Office and you
don't have the CD-ROM available, make sure you are using the larger update
files. To do this, follow these steps:
"Go to Office Update.
Click Check for Updates. Office Update will check your computer for updates
you need.
"After Office Update checks your computer, click Options in the upper right
(just below the Go button).
On the Options for using Office Update page, select Use larger update files
that should not require access to my product CD or network installation
location.
Click Save. Office Update will check your computer again for updates you need.
"After Office Update checks your computer, click the Agree and Install
button to install the updates."
But this turns out to be BULLS--T! During the installation process it still
asks me for the disk. I have it buried in a box somewhere in my basement, so
I guess I'll have to find it, but for Christ sake, don't tell me I can
install this without a disk when I can't.
You liers!
----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://www.microsoft.com/office/com...67ff0e9dec9e&dg=microsoft.public.officeupdate
I'm using Outlook and I encounter a bunch of errors.
I say "yes" to the dialog box that asks if I want to report this problem to
Microsoft.
A window pops up and says an Office update is available that might solve my
problem.
Great! So I decide to install the update and in the process it tells me:
"If you are asked for the original Office System CD-ROM
"If you are asked for the original CD-ROM you used to install Office and you
don't have the CD-ROM available, make sure you are using the larger update
files. To do this, follow these steps:
"Go to Office Update.
Click Check for Updates. Office Update will check your computer for updates
you need.
"After Office Update checks your computer, click Options in the upper right
(just below the Go button).
On the Options for using Office Update page, select Use larger update files
that should not require access to my product CD or network installation
location.
Click Save. Office Update will check your computer again for updates you need.
"After Office Update checks your computer, click the Agree and Install
button to install the updates."
But this turns out to be BULLS--T! During the installation process it still
asks me for the disk. I have it buried in a box somewhere in my basement, so
I guess I'll have to find it, but for Christ sake, don't tell me I can
install this without a disk when I can't.
You liers!
----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.
http://www.microsoft.com/office/com...67ff0e9dec9e&dg=microsoft.public.officeupdate