removing a tenacious button/menu item

[Peter]

I have a linked pair of menu item and file menu item that I cannot seem to
get rid of. Functionally they shorten the process of printing to my
Paperport program but I don't use them and because they take up space on the
toolbar I could use for other things, I want to get rid of them. I have
tried all the suggestions in the these posts on buttons and file menu items
such as deleting the button in customize and removing the menu item with the
"rearrange" command. I have then saved the new configuration away as a new
normal.dot template (it actually won't let me do that: I have to save as
normal.dot then rname. Have also cleaned out the
c:\programs\microsoft\office\startup folder. But the button/menu items keep
coming back. Any additonal suggestions would be much appreciated.

 

[Anne Troy]

Go to Tools-->Templates and addins. There's probably a file there, do a
search for it in Windows Explorer and MOVE the sucker.
************
Anne Troy
www.OfficeArticles.com

 

[Peter]

Thaks for the tip but there was nothing in the templates and add-ins section

 

[Anne Troy]

Sorry, Peter. I thought it was a printer; looks more like a doc management
system. I'd be checking with them about it.
************
Anne Troy
www.OfficeArticles.com

 

[Graham Mayor]

You cannot save a document as normal.dot. Rename normal.dot and allow Word
to build a new one.
If the menu items come back, they are undoubtedly provided by a COM add-in.
You may be able to disable the add-in from the host software, or may be able
to choose whether to install the add-in when installing that software
(though that would entail uninstalling first). You may get some ideas for
controlling the toolbar buttons from
http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm

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Graham Mayor - Word MVP


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