removing microsoft office

[Heather]

My friend bought Microsoft Office Xp for students and
teachers. He downloaded it onto his computer, and I used
the same CD to download it on to mine. When I was told
to register the product or else the program would not run
after so many times of opening it, I went to the store
and purchased my own copy. However, when I try to
unistall the first Microsoft Office program on my
computer and then install the new Microsoft Office
program that I bought my computer shows the first
programs product key number and tells me that my program
will run in a different mode. How do I uninstall the
first program and then load the new one.

 

[Milly Staples [MVP - Outlook]]

Retrieve the CD from your friend (and remember that "borrowing" is not
condoned) and then remove the Office program. Once removed, try installing
from your legal CD.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
Heather <[email protected]> asked:

| My friend bought Microsoft Office Xp for students and
| teachers. He downloaded it onto his computer, and I used
| the same CD to download it on to mine. When I was told
| to register the product or else the program would not run
| after so many times of opening it, I went to the store
| and purchased my own copy. However, when I try to
| unistall the first Microsoft Office program on my
| computer and then install the new Microsoft Office
| program that I bought my computer shows the first
| programs product key number and tells me that my program
| will run in a different mode. How do I uninstall the
| first program and then load the new one.

 

[Diane Poremsky [MVP]]

before uninstalling, try using the help, activate menu and see if it lets
you enter a new key. I'm not sure if trying to activate brings up the enter
new key dialog or not, but it's worth a try. if all else fails, you can
delete a registry key that will force you to enter the new key.

Delete the product id keys from the registry - they are in a location
similar to this (The GUID will be different.):
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\Registration\{E05F0409-0E9
A-48A1-AC04-E35E3033604A}



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours

http://www.poremsky.com - http://www.cdolive.com

Expert Zone http://www.microsoft.com/windowsxp/expertzone

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