typically, removing shading involves simply highlighting the area shaded (you
can use the white arrow as described by Tony, or drag over the shaded text);
accessing the shading and borders window from the format menu or from the
shortcut (rightclick) menu"; selecting the shading tab; and, finally, setting
the shade to white (or no shade) and clicking OK. However, it might be that
the template picture is a mask--an area that has been protected as if
transparent masking tape was applied over it. To check whether the gradient
area has been masked, select/highlight it with the mouse pointer. If a
checkerboard-like array of diamond patterns (or any other unusual-looking
pattern) appears over the highlighted area, or any portion of that area, then
the pattern covered area has had a mask applied to it. This because the
creator did not intend that the graphical appearance be changed. Some photo
editing programs have capabilities for removing masks; you might try loading
the template image into such a photo processing application. For more info on
masks visit
http://graphicssoft.about.com/od/aboutgraphics/l/aamasks1.htm
or search for info in Windows or the Web using search word "mask." Hope this
helps.