W
Wordsmith
Maybe support folks have gotten panicked calls on this, and I'll take any
opinions, theories, or other suggested sites to pass on to the bosses [so I
don't get blamed].
Bkgnd: Wurd 2k w/SP-3 on powerful desktop [3+ Ghz Intel CPU, 512 Mb RAM, 120
Mb HD] running Win 2k; many uncomplex [nothing fancy, no images or columns,
etc] manuals documents originally converted from WordPrefect some years ago.
MANY users adding pieces over the years, all kinds of formatting & layout
tricks & mistakes. Font changed from original WP Univers [not supported by MS
products] to Arial w/no apparent bad effects. Ave. size 800-1100 kb.
Problem: when making simple changes [typos, punctuation, etc.], no problem.
BUT, when making changes involving ruler settings, paragraph formats, tabs,
selected text, & font characteristics, weirdness reigns:
Oddity #1: When change is applied, even to selected line, text, or
paragraph, the WHOLE DOCUMENT takes on the change, formatting & layout
completely changed. Press CTRL-Z [undo] and the doc reverts to original
settings, yet the change is made on the selected parts, so all looks well.
[Pressing undo again eliminates the change just made w/o affecting the rest
of the doc.] BUT...
Oddity #2: the doc grows to HUGE size: a 1.1 Mb doc grew to 27 Mb after a
couple hour's work, until Wurd freezes trying to do a save. Reopening Wurd &
the doc shows nothing unusual [except last changes lost], page counts are
same, but when closing [even without changes] Wurd freezes again. Doc is
useless now.
Wurd Macro Virus Protect is enabled. Full virus scan of whole PC w/updated
defs showed nothing. Restoring default Normal.dot in Wurd did nothing. Track
Changes and Automatic Update for Styles was originally enabled, but even
after disabling these doc would still grow.
I encountered this once before some years ago on a job [also w/Wurd 2k & Win
2k], had no solution except to rebuild doc from scratch and never found the
cause for that one [me - contract tech writer, changes jobs often]. I think
it's a corrupted macro or unknown macro virus, and since there's no way to
find where a macro resides in a Wurd document, it [and work done so far] is
now junk.
Ever seen this before? Any ideas? I don't think there is a fix for the
ruined docs, I just don't want it to start again w/new docs. Thanx!
opinions, theories, or other suggested sites to pass on to the bosses [so I
don't get blamed].
Bkgnd: Wurd 2k w/SP-3 on powerful desktop [3+ Ghz Intel CPU, 512 Mb RAM, 120
Mb HD] running Win 2k; many uncomplex [nothing fancy, no images or columns,
etc] manuals documents originally converted from WordPrefect some years ago.
MANY users adding pieces over the years, all kinds of formatting & layout
tricks & mistakes. Font changed from original WP Univers [not supported by MS
products] to Arial w/no apparent bad effects. Ave. size 800-1100 kb.
Problem: when making simple changes [typos, punctuation, etc.], no problem.
BUT, when making changes involving ruler settings, paragraph formats, tabs,
selected text, & font characteristics, weirdness reigns:
Oddity #1: When change is applied, even to selected line, text, or
paragraph, the WHOLE DOCUMENT takes on the change, formatting & layout
completely changed. Press CTRL-Z [undo] and the doc reverts to original
settings, yet the change is made on the selected parts, so all looks well.
[Pressing undo again eliminates the change just made w/o affecting the rest
of the doc.] BUT...
Oddity #2: the doc grows to HUGE size: a 1.1 Mb doc grew to 27 Mb after a
couple hour's work, until Wurd freezes trying to do a save. Reopening Wurd &
the doc shows nothing unusual [except last changes lost], page counts are
same, but when closing [even without changes] Wurd freezes again. Doc is
useless now.
Wurd Macro Virus Protect is enabled. Full virus scan of whole PC w/updated
defs showed nothing. Restoring default Normal.dot in Wurd did nothing. Track
Changes and Automatic Update for Styles was originally enabled, but even
after disabling these doc would still grow.
I encountered this once before some years ago on a job [also w/Wurd 2k & Win
2k], had no solution except to rebuild doc from scratch and never found the
cause for that one [me - contract tech writer, changes jobs often]. I think
it's a corrupted macro or unknown macro virus, and since there's no way to
find where a macro resides in a Wurd document, it [and work done so far] is
now junk.
Ever seen this before? Any ideas? I don't think there is a fix for the
ruined docs, I just don't want it to start again w/new docs. Thanx!