Repair and Detect

C

Chad Harris

In trying to run Repair and Detect in Office XP Pro,(SP1 and SP2 are
installed). My OS is Win XP Pro SP1. I got the following message: "The path
'Office XP Professional cannot be found. Verify that you have access to the
location and try again, or try to find the installation passage 'Proret.MSI'
in a folder from which you can install the product Microsoft Office XP
Professional." There is also a dialogue box up prompting me to insert the
Office XP disk which was done. The message also implies you will be
installing an application that has already been installed in the message. I
searched for PRORET.MSI with the hit or miss XP search tool, and I unhid
files and looked for it manually. It's a no show. I did find it as a
registry entry at HKEY_LOCAL_MACHINE\Software\Classes\Installer\Products
according to
http://support.microsoft.com/defaul...port/kb/articles/Q290/1/34.ASP&NoWebContent=1
How to Determine Whether You Have Retail or Enterprise Edition. I have no
idea why there is no corresponding file I can find manually. I have 4
drives, and I installed Office and all its files to the "E" drive and 3
files installed to C by default because that's where the Windows installer
wanted them. I also got a 1706 Error and
http://support.microsoft.com/default.aspx?scid=kb;en-us;297834 (the
corresponding KB) offers no help applicable. I didn't install from a
network. I have been told this is a known bug (Repair and Detect doesn't
work in Office XP) and Microsoft won't admit it--that installing to a
separate drive helps and I've done just that.
http://support.microsoft.com/default.aspx?scid=kb;en-us;298027 Differences
between Repair and Install doesn't help either.

Would appreciate any help.

Chad Harris
 

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