Repair Excel 2003 after XP Pro SP2 install

[Craig Leonardi]

Hi All,

I posted this in microsoft.public.officeupdate and had no response.
I hope someone will offer some advice.

Thanks....

I just installed SP2 for Windows XP Pro. All of the Office 2003 SBE
apps except Excel run fine. When I launch Excel, an install window
opens. Shortly thereafter, I am prompted for the location of SKU1CA.cab

I can't find this file anywhere on my PC. There is, however, an
MSOCache directory loaded with all sorts of .cab files.

The computer is a Sony Vaio PCG-TR3AP. It was purchased with Office
2003 preloaded. I registered (purchased)the software several months ago.

1) Where can I find SKU1CA.cab ?
2) Is install confused between a preloaded version of Office 2003 and
one that was purchased with physical media?
3) How can I reinstall Office 2003 and preserve / recover my
internet-purchased license?

Any advice is appreciated.
Thank you

Craig

 

[Nick Hodge]

Craig

I've search all the knowledge base and cannot find anything related to this.
I suspect it needs a file from the Excel setup. This, with pre-installation
is usually held in a folder on the local drive if you were send no
installation media. This varies by OEM manufacturer so I would suspect, if
you have tried a search (Including hidden files) for this, that you contact
Sony for support

--
HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
(e-mail address removed)