repeat conacts in address book

[Brett]

We just updated our contacts and have some contacts with
more than one email address. If a contact has additional
emails then they appear repeatedly in the address book
(one listing for each email address). And, if the
contact has a fax number than they are listed again. So,
a typical contact is in the address book three times in a
row if s/he has two email addresses and a fax number.
Has anyone else had this problem? I would like to just
have one listing for every contact, no matter how many
email addresses. If we insert an "f" in front of the fax
number than that additional listing will disappear but
that's a frusterating extra step. Any suggestions?

Thanks.

 

[Russ Valentine [MVP-Outlook]]

"Problem?"
This is the way the Outlook Address Book has always worked. It lists each
electronic address separately. It cannot be configured to do otherwise.

 

[Nickp]

I find this annoying too (and don't remember it happening with OL2000)

The problem (and yes it is a problem) that I have is when you set up a rule you should be able to say - 'move everything from Bob Jones to the folder Friends.' If Bob Jones has more than one email you have to say 'move everything from Bob Jone (email 1) or Bob Jones (email 2)....'. And if Bob changes his email address you have to update this rule once you've updated the contact

Why can't I just group all contacts from a single person? When sending an email it should simply list Bob Jones, and if Bob has more than one email either default to the most recently used, or enable me to right click on him in the TO field and choose an alternative one. I'm sure this is how it worked in OL2000.

 

[Russ Valentine [MVP-Outlook]]

You obviously weren't using the Outlook Address Book in Outlook 2000.
Perhaps you were using IMO mode, which was a simpler Outlook version that
used the Windows Address Book because it could not support the Outlook
Address Book.

Your question is unrelated to the thread. You are expecting Outlook's rules
automatically to keep track of a user who changes his email address without
your need to update the rule? Now there's a new request. You can send
Outlook feature requests to (e-mail address removed) with "Outlook" in the
subject and to (e-mail address removed)

--
Russ Valentine
[MVP-Outlook]

I find this annoying too (and don't remember it happening with OL2000).

The problem (and yes it is a problem) that I have is when you set up a

rule you should be able to say - 'move everything from Bob Jones to the
folder Friends.' If Bob Jones has more than one email you have to say 'move
everything from Bob Jone (email 1) or Bob Jones (email 2)....'. And if Bob
changes his email address you have to update this rule once you've updated
the contact.

Why can't I just group all contacts from a single person? When sending an

email it should simply list Bob Jones, and if Bob has more than one email
either default to the most recently used, or enable me to right click on him
in the TO field and choose an alternative one. I'm sure this is how it
worked in OL2000.