C
Cleffer
Desktop Search 4
XP, SP3
Office 2007, SP2.
User has issues with Outlook Indexing. The Indexing corrupts causing the
user to have incomplete search results. User is heavily dependant on the
search feature.
- The Indexing function repeatedly hangs. Sometimes after a day, sometimes
after a week. Here's the steps I have taken after each corruption issue.
The user confirmed the Index had completed and the search was functioning
after each (temporary) repair.
- I restarted indexing and removed Indexing on all folders other than the
Inbox.
- I re-created the user's ost and restarted indexing again.
- I've recreated the Index.
- I have it running only on the Inbox.
- I have rebuilt the Index.
- I have reset the defaults.
- I verified the Outlook.exe process stops when Outlook is closed.
- I ran the Inbox repair tool.
- I ran the ost scan tool.
- I reinstalled Windows Search 4.
Needing a direction to go in. I appeciate your assistance.
Thank you.
XP, SP3
Office 2007, SP2.
User has issues with Outlook Indexing. The Indexing corrupts causing the
user to have incomplete search results. User is heavily dependant on the
search feature.
- The Indexing function repeatedly hangs. Sometimes after a day, sometimes
after a week. Here's the steps I have taken after each corruption issue.
The user confirmed the Index had completed and the search was functioning
after each (temporary) repair.
- I restarted indexing and removed Indexing on all folders other than the
Inbox.
- I re-created the user's ost and restarted indexing again.
- I've recreated the Index.
- I have it running only on the Inbox.
- I have rebuilt the Index.
- I have reset the defaults.
- I verified the Outlook.exe process stops when Outlook is closed.
- I ran the Inbox repair tool.
- I ran the ost scan tool.
- I reinstalled Windows Search 4.
Needing a direction to go in. I appeciate your assistance.
Thank you.