Repeated requests for me to accept the EULA

  • Thread starter Frank D. Nicodem, Jr.
  • Start date
F

Frank D. Nicodem, Jr.

I am running Windows XP, and Office XP (the Small Business version, which
came installed on my Dell Inspiron). Both are fully registered.

Whenever I am running an Office application (e.g., Word, Excel), every so
often (in fact, quite frequently) when the application starts up, a small
box pops up asking me to (once again!) accept the End User License
Agreement. I've done this countless times -- in all of the applications.
But it still continues.

How do I get rid of that??? What is going to make Office understand that
I've answered this question already???
 
S

Susan Ramlet

Hi, Frank,

Log into the workstation as "administrator", then accept the license
agreements.
 
F

Frank D. Nicodem, Jr.

Susan Ramlet said:
Hi, Frank,

Log into the workstation as "administrator", then accept the license
agreements.

I am the administrator, although the account isn't called "Administrator".
I changed it to my personal name. Is that a problem? I used the Control
Panel|User Accounts to check on my account, and it does say that the type is
"Computer administrator". I'm actually the only account on the system.
(BTW, this is Windows XP Home Edition, if that matters.) So I *should*
ALWAYS be running as administrator.

I also have noticed something else that I can't pin down, and it may be
related. Frequently, when I go back and forth between Microsoft
applications (e.g., Office, Visual Studio), when I try to do something (that
I've done in the past, with complete success), Windows *first* brings up a
dialog that says that it is "configuring Windows Office XP Small Business
edition" (or words to that effect), and then it sits there chugging away,
doing *something* or other, before I can continue. Just today, it happened
when I was in Access, and tried to get to the VBA code behind a control on a
form. Usually it does it without requiring the disks; but occasionally it
will even ask me to put in one of the Windows Office CD-ROMs. Why does it
do this? Especially when I'm just trying to do something I've done
before...
 
S

Susan Ramlet

Hm. I don't know that the name change would or wouldn't have any effect.
Most folks leave the administrator account alone and create their own
account with administrative permissions.

Because the software was pre-installed by Dell, I think I'd contact
them...however, have you tried to re-install your software and re-activate
it? It might be that doing a complete installation could fix both the
Windows Installer and activation prompts.

Has this always happened, or only since you installed something new?
 
F

Frank D. Nicodem, Jr.

Susan Ramlet said:
Hm. I don't know that the name change would or wouldn't have any effect.
Most folks leave the administrator account alone and create their own
account with administrative permissions.

I suppose I should have. Since it's my own laptop, and I'm the only one who
uses it, I was trying to avoid the "selection of users" login every time I
boot the system up. With just the one account, I have it set to boot right
into that account, without a password. (No, it's not secure -- but the
laptop is in my possession virtually 24 hours a day.) :>)
Because the software was pre-installed by Dell, I think I'd contact
them...however, have you tried to re-install your software and re-activate
it? It might be that doing a complete installation could fix both the
Windows Installer and activation prompts.

Has this always happened, or only since you installed something new?

As far as I recall, the thing with the EULA continually popping up has
always been there since Day One. The other -- where it tries to
"reconfigure Windows XP Office Small Business edition" -- is very sporadic.
I never know exactly when it's going to happen.

I was actually wondering if it had to do with different versions of
products. My Visual Basic is 6.0, which came out before Office XP. Now,
which version of VBA is running in the Office XP products? And could that
conflict? Or are they unrelated?
 

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