Repetitive Crash on Editing Cells

[newtonbee]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

I am experiencing a recurring crash to Excel 2008 upon editing cells in a sheet created with Excel 2004. To my knowledge, this was not an issue until applying Office 2008 SP1.

The issue occurs on both Intel and PPC systems running 10.5.2

Error Log Below:
Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-05-27 11:19:50 -0500
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.1.0.080409
Crashed Module Name: Microsoft Excel
Crashed Module Version: 12.1.0.080409
Crashed Module Offset: 0x000f689d
Blame Module Name: Microsoft Excel
Blame Module Version: 12.1.0.080409
Blame Module Offset: 0x000f689d
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x000f789d in __mh_execute_header + 0x000F689D (Microsoft Excel + 0x000f689d)
# 2 0x000f8155 in __mh_execute_header + 0x000F7155 (Microsoft Excel + 0x000f7155)
# 3 0x000f8986 in __mh_execute_header + 0x000F7986 (Microsoft Excel + 0x000f7986)
# 4 0x000f90c2 in __mh_execute_header + 0x000F80C2 (Microsoft Excel + 0x000f80c2)
# 5 0x000f9633 in __mh_execute_header + 0x000F8633 (Microsoft Excel + 0x000f8633)
# 6 0x002044bc in __mh_execute_header + 0x002034BC (Microsoft Excel + 0x002034bc)
# 7 0x00212cfb in __mh_execute_header + 0x00211CFB (Microsoft Excel + 0x00211cfb)
# 8 0x002140a9 in __mh_execute_header + 0x002130A9 (Microsoft Excel + 0x002130a9)
# 9 0x001cd5d4 in __mh_execute_header + 0x001CC5D4 (Microsoft Excel + 0x001cc5d4)
# 10 0x001cd73a in __mh_execute_header + 0x001CC73A (Microsoft Excel + 0x001cc73a)
# 11 0x0063d6f6 in __mh_execute_header + 0x0063C6F6 (Microsoft Excel + 0x0063c6f6)
# 12 0x0063dc36 in __mh_execute_header + 0x0063CC36 (Microsoft Excel + 0x0063cc36)
# 13 0x0063df81 in __mh_execute_header + 0x0063CF81 (Microsoft Excel + 0x0063cf81)
# 14 0x00a49461 in __mh_execute_header + 0x00A48461 (Microsoft Excel + 0x00a48461)
# 15 0x00a49564 in __mh_execute_header + 0x00A48564 (Microsoft Excel + 0x00a48564)
# 16 0x00a4b7e6 in __mh_execute_header + 0x00A4A7E6 (Microsoft Excel + 0x00a4a7e6)
# 17 0x014f98cc in MEventHandler::FRemoveHandler(unsigned long, unsigned long) + 0x000001DE (MicrosoftComponentPlugin + 0x0009b8cc)
# 18 0x94bbcfc3 in .objc_class_name_IPMDFontRange + 0x948923A3 (HIToolbox + 0x00007fc3)
# 19 0x94bbc3fd in .objc_class_name_IPMDFontRange + 0x948917DD (HIToolbox + 0x000073fd)
# 20 0x94bd8e0e in .objc_class_name_IPMDFontRange + 0x948AE1EE (HIToolbox + 0x00023e0e)
# 21 0x94bebbc6 in .objc_class_name_IPMDFontRange + 0x948C0FA6 (HIToolbox + 0x00036bc6)
# 22 0x94bbd37c in .objc_class_name_IPMDFontRange + 0x9489275C (HIToolbox + 0x0000837c)
# 23 0x94bbc3fd in .objc_class_name_IPMDFontRange + 0x948917DD (HIToolbox + 0x000073fd)
# 24 0x94bd8e0e in .objc_class_name_IPMDFontRange + 0x948AE1EE (HIToolbox + 0x00023e0e)
# 25 0x94cbaab5 in .objc_class_name_IPMDFontRange + 0x9498FE95 (HIToolbox + 0x00105ab5)
# 26 0x94cf8314 in .objc_class_name_IPMDFontRange + 0x949CD6F4 (HIToolbox + 0x00143314)
# 27 0x94cb903b in .objc_class_name_IPMDFontRange + 0x9498E41B (HIToolbox + 0x0010403b)
# 28 0x94c0cb13 in .objc_class_name_IPMDFontRange + 0x948E1EF3 (HIToolbox + 0x00057b13)
# 29 0x94d651a5 in .objc_class_name_IPMDFontRange + 0x94A3A585 (HIToolbox + 0x001b01a5)
# 30 0x94bb8c07 in .objc_class_name_IPMDFontRange + 0x9488DFE7 (HIToolbox + 0x00003c07)
# 31 0x94bbcfc3 in .objc_class_name_IPMDFontRange + 0x948923A3 (HIToolbox + 0x00007fc3)
# 32 0x94bbc3fd in .objc_class_name_IPMDFontRange + 0x948917DD (HIToolbox + 0x000073fd)
# 33 0x94bbc262 in .objc_class_name_IPMDFontRange + 0x94891642 (HIToolbox + 0x00007262)
# 34 0x94bebafa in .objc_class_name_IPMDFontRange + 0x948C0EDA (HIToolbox + 0x00036afa)
# 35 0x94bbd37c in .objc_class_name_IPMDFontRange + 0x9489275C (HIToolbox + 0x0000837c)
# 36 0x94bbc3fd in .objc_class_name_IPMDFontR

 

[OllieOtter]

Hi--

I don't know if this will help, but I had the same problem as soon as
I went to an external monitor. The solution that worked for me was to
go to the window-menu and select "Unfreeze Panes"

Window/Unfreeze Panes

Hope this helps you or someone. It is very irritating.

Gregor

 

[Todd Aton]

Would you be willing to send me a copy of the full crash log? Also, would
you send me system profiles of your Intel and PPC systems?

Is this happening in many different files or just one specific file? Is it
possible to send me a sample file?

Since it's happening on more than one machine, will you walk me through the
steps you do to get the crash?

You may contact me directly at (e-mail address removed).


Todd Aton
Macintosh Business Unit
Microsoft Corporation

Microsoft makes no warranties, express, implied or statutory, as to the
information in this post.

 

[Todd Aton]

Also, if you can, would you send me a copy of these preference files?

Users/~/Library/Preferences/com.microsoft.Excel.plist

Users/~/Library/Preferences/Microsoft/com.microsoft.Excel.prefs.plist

Users/~/Library/Preferences/Microsoft/com.microsoft.office.plist

That might help us identify if you're bumping into the same problem other
customers have reported.

Todd Aton
Macintosh Business Unit
Microsoft Corporation

Microsoft makes no warranties, express, implied or statutory, as to the
information in this post.