D
DS
All,
A user has a wierd problem. Occasionally, when she either replies to or
forwards an email two things are not displayed:
1) the envelope icon does not show the red or blue arrow to indicate
that the item has been replied to or forwarded yet the item appears in
the sent items folder
2) When you open the item up from the sent items folder it does not
display the "you forwarded/replied to this email on" information bar at
the top of the mail.
The client is Outlook 2003 running on Windows 2000 workstation SP4.
I don't even know when to start looking as when she forwarded a
non-displaying item with me watching (and I could clearly see that it
had been replied to or forwarded as it was in the sent items folder)
all worked OK.
Any ideas?
A user has a wierd problem. Occasionally, when she either replies to or
forwards an email two things are not displayed:
1) the envelope icon does not show the red or blue arrow to indicate
that the item has been replied to or forwarded yet the item appears in
the sent items folder
2) When you open the item up from the sent items folder it does not
display the "you forwarded/replied to this email on" information bar at
the top of the mail.
The client is Outlook 2003 running on Windows 2000 workstation SP4.
I don't even know when to start looking as when she forwarded a
non-displaying item with me watching (and I could clearly see that it
had been replied to or forwarded as it was in the sent items folder)
all worked OK.
Any ideas?