Reply All includes those who were Bcc'd

[Jon D>]

In Entourage (v2008) when we Reply All to a message that was sent to
several addresses replies are sent to even those who were originally
Bcc'd.

This behavior does not happen in Outlook (v2007).

Do you know how we can make this not happen in Entourage?

Thanks for your assistance : -)

 

[Adam Bailey]

In Entourage (v2008) when we Reply All to a message that was sent to
several addresses replies are sent to even those who were originally
Bcc'd.

This behavior does not happen in Outlook (v2007).

Do you know how we can make this not happen in Entourage?

Are you replying to a message you received, or a message you sent?

If the latter - it shouldn't; when I test, BCC recipients are not
included.

If the former - are you telling me that when you click on Reply All,
you get a bunch of recipients appearing out of nowhere that you later
determined where BCCed on the message?

Is this an Exchange server? That's gotta be some kind of bizarre
Exchange issue, I would take it up with the Exchange administrator and
possibly Microsoft through your contracted support.

 

[Jon D>]

Are you replying to a message you received, or a message you sent?

If the latter - it shouldn't; when I test, BCC recipients are not
included.

If the former - are you telling me that when you click on Reply All,
you get a bunch of recipients appearing out of nowhere that you later
determined where BCCed on the message?

Is this an Exchange server? That's gotta be some kind of bizarre
Exchange issue, I would take it up with the Exchange administrator and
possibly Microsoft through your contracted support.

Yes, it's an exchange server.

When I compose a message to Jim and Cc Bob and Larry and Bcc Frank and
Sam - all five of them receive the message (intended behavior). If one
of those five recipients do a Relay All from Outlook only the sender
and those Cc'd get the replies. If one of the recipients does a Reply
All from Entourage the sender and all the Cc'd and Bcc'd get replies.

Question is why the different behavior Outlook vs. Entourage, and how
to make it work in Entourage like it does in Outlook?

Thanks !

 

[Adam Bailey]

Question is why the different behavior Outlook vs. Entourage, and how
to make it work in Entourage like it does in Outlook?

As I said, talk to your Exchange support rep. The server must be at
fault here. What you're describing is not normal, nor is it common.

 

[Jon D>]

As I said, talk to your Exchange support rep. The server must be at
fault here. What you're describing is not normal, nor is it common.

I will, but why would the server care which client is accessing it?
Like I said - Does not happen with Outlook, but does with Entourage.

 

[Adam Bailey]

I will, but why would the server care which client is accessing it?
Like I said - Does not happen with Outlook, but does with Entourage.

Entourage shouldn't even *know* that there are BCC recipients unless
the server is telling it.

 

[William Smith [MVP]]

Entourage shouldn't even *know* that there are BCC recipients unless
the server is telling it.

I agree with Adam. This is very unusual and not normal behavior for any
mail client.

If you select one of the Bcc'ed messages and then select Message -->
Source, you'll see the entire message plus headers. If you see any Bcc
recipients in the message then your server (or someone's server) is not
stripping out the Bcc addresses. If you *don't* see any Bcc recipients
then Entourage cannot add these recipients in the first place.

Hope this helps!

--

bill

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