Reply Envelope does not appear

C

Corey

We are using Outlook 2003 with Exchange 2003. One of my users is having a
problem where the Envelope Icon does not change from read to replied. The
icon just remains at read. He's had this problem in the past, and I fixed it
by recreating his Outlook profile. The problem, however, has returned. Why is
this problem occurring and how do I stop it?
 

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