Reply Icon not consistent

[Boston help desk]

Hi! We are running Outlook 2003 SP2 on Exchange Server 2003. We have
noticed that the Reply icon for emails replied to (the envelope with the
purple arrow) does not consistently show up for many of our users. This
happens when replying to external emails only (we think). Any suggestions?
Thanks!

 

[Brian Tillman]

Hi! We are running Outlook 2003 SP2 on Exchange Server 2003. We have
noticed that the Reply icon for emails replied to (the envelope with
the purple arrow) does not consistently show up for many of our
users. This happens when replying to external emails only (we
think). Any suggestions? Thanks!

Are the messages to which replies have been sent all in the Exchange
mailbox?

 

[Boston help desk]

Yes, they are all in the sent in the Exchange Mailbox and they the replies
are in the sent items folder. Thanks!

 

[Brian Tillman]

Yes, they are all in the sent in the Exchange Mailbox and they the
replies are in the sent items folder.

Then, alas, I can't explain it. Sorry.

 

[Matt Vogt - MIS Helpdesk]

Did you ever get this resolved? I'm having the same issue (just with POP
access, not Exchange). Thanks.

Matt
MIS Helpdesk
Fuller Seminary