'reply' picking up deleted addresses

[adela stockton]

I work on a committee which has a group email address administered by the
organisation ie committee@etcetc. When I send to this address my entourage
programme is also sending to former committee members who are no longer
included in the organisation group email - (causing these people great
irritation and me embarrassment).

I have worked this through with the organisation and their IT people - on
looking through the full 'email path' for these messages it seems that they
are generated by my entourage programme rather than the server of the
organisation. This problem ONLY occurring with emails from me - not anyone
else on the committee.

I have been back through my address lists etc and deleted all old groups and
addresses. It seems as if this particular address is triggering some sort of
default in Entourage and including old addresses.

I am using Entourage 2008 and OSX 5.3


Many thanks

 

[William Smith]

I work on a committee which has a group email address administered by the
organisation ie committee@etcetc. When I send to this address my entourage
programme is also sending to former committee members who are no longer
included in the organisation group email - (causing these people great
irritation and me embarrassment).

I have worked this through with the organisation and their IT people - on
looking through the full 'email path' for these messages it seems that they
are generated by my entourage programme rather than the server of the
organisation. This problem ONLY occurring with emails from me - not anyone
else on the committee.

You mention you're using a group address administered by the
organization. Are you sure you're using *that* group? Is this an
Exchange Server group?

Prepare a new test message (you won't send it) and add the group you
mention. Does it have an icon that looks like two users? If so that's a
local group on your computer. You can right-click it and select Open
Group to view its members.

If you're using an Exchange server and selecting a distribution list
from there then you won't see this double-user icon. That group will
have to be corrected by the administrators.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>