replying to reply-to

[Sal Caputo]

I've tried searching for this topic with no luck, so forgive me if I'm
repeating a question that's been answered many times before.

I'm using Entourage 2004 for Mac Version 11.2.5 at work. There's a
fellow who's sent a "Reply-To" address that includes two e-mail
addresses. Although he has entered them correctly on his end,
Entourage reads them as one address when I attempt to reply and so I
get a delivery failure notice. Is there a reason that it won't read
two addresses in a "Reply-To" address? Or is this some kind of one of
a kind glitch?

When I look at the Internet header, they are two distinct addresses. I
won't put his actual addresses here, but this is the format I see in
the internet header:

Reply-To: (e-mail address removed), (e-mail address removed)

Is there any reason that Entourage should read these as one address?

 

[Adam Bailey]

I've tried searching for this topic with no luck, so forgive me if I'm
repeating a question that's been answered many times before.

I'm using Entourage 2004 for Mac Version 11.2.5 at work. There's a
fellow who's sent a "Reply-To" address that includes two e-mail
addresses. Although he has entered them correctly on his end,
Entourage reads them as one address when I attempt to reply and so I
get a delivery failure notice. Is there a reason that it won't read
two addresses in a "Reply-To" address? Or is this some kind of one of
a kind glitch?

It's a known flaw in Entourage 2004. Please report it to Microsoft via the
"Send Feedback" item in the Help menu.

Entourage is at fault here, but it's also very rare that anyone puts two
addresses in the Reply-To field (which you are allowed to do per the spec).
Thus, very few people encounter this issue and Microsoft may not consider it
a priority. Which is why people need to report this.

 

[Sal Caputo]

It's a known flaw in Entourage 2004. Please report it to Microsoft via the
"Send Feedback" item in the Help menu.

Entourage is at fault here, but it's also very rare that anyone puts two
addresses in the Reply-To field (which you are allowed to do per the spec)..
Thus, very few people encounter this issue and Microsoft may not consider it
a priority. Which is why people need to report this.

Thank you, Adam. I will do that.