Reported as Spam

[Spuds999]

Every time I start Outlook it attempts to send message, two to be precise,
which is fine...BUT there are no message to send in the outbox! the result is
that I get the following message... Task 'mail.XXXXXXXXX.com - Sending'
reported error (0x800CCC78): 'Unable to send the message. Please verify the
e-mail address in your account properties. The server responded: 554 Your
messages has been rejected because you are on an internet spam blacklist'

Our remote IT folks are at a total loss...they've checked and rechecked the
account properties...no problem...check their various sources and I am not on
any internet spam blacklist...anybody any ideas...seems to me if I can locate
where the "ghost messages are and delete them, Outlook would stop trying to
send messages that aren't there! Any ideas would be a big help...where would
these "messages" be stored?

Thanks

 

[Alan Clegg]

Hi,

My guess is that you have two or more accounts set up but that you can only
send from one and they're 'Read Receipts' sent in response to an e-mail you
received using the e-mail address for the account from which you cannot
send.

Have a look at the following page and follow the instructions to remove
them.

http://www.outlook-tips.net/howto/delete_rr.htm

Regards

AlanC

 

[VanguardLH]

in

Every time I start Outlook it attempts to send message, two to be
precise, which is fine...BUT there are no message to send in the
outbox!

So the items are hidden. Most likely they are read receipts. Outlook
won't show read receipt e-mails sitting in the Outbox. You shouldn't
be sending read receipts, anyway. You'll have to use something like
OutlookSpy or Microsofts MDBVU32 to edit the local message store which
is something your IT folks should do.

the result is that I get the following message... Task
'mail.XXXXXXXXX.com - Sending' reported error (0x800CCC78): 'Unable
to send the message. Please verify the e-mail address in your account
properties. The server responded: 554 Your messages has been rejected
because you are on an internet spam blacklist'

Means your sending mail host is in a blacklist used by your recipient's
e-mail provider. They aren't going to accept e-mails from your mail
host.

Our remote IT folks are at a total loss...they've checked and
rechecked the account properties...no problem...check their various
sources

Then they're a pretty dumb crew if they don't how blacklists work.

and I am not on any internet spam blacklist...

You are not on the blacklist. The mail host from which you are trying
to send out e-mails is what is blacklisted.