T
tryn2learn
Good afternoon,
i'm trying to produce a report that will display different status level and
how many are in each level. there are 4 levels ( open, pending, waiting,
closed)
under each level there is a id number that will be given - i need the report
not only to tell me how many i have under each status level but to give me
the id's that are under that level also. for example lets say i have 4
tickets in (open) status 2(pending) 5 (waiting) and 10 (closed) status
how can i get the report to not only show me these totals but
the 4 under open - 2 uder pending - 5 under waiting and 10 under close...
thank you for you help it is truly appreciated.
i'm trying to produce a report that will display different status level and
how many are in each level. there are 4 levels ( open, pending, waiting,
closed)
under each level there is a id number that will be given - i need the report
not only to tell me how many i have under each status level but to give me
the id's that are under that level also. for example lets say i have 4
tickets in (open) status 2(pending) 5 (waiting) and 10 (closed) status
how can i get the report to not only show me these totals but
the 4 under open - 2 uder pending - 5 under waiting and 10 under close...
thank you for you help it is truly appreciated.