Requesting Data from Exchange

[Bob]

Using Outlook XP Pro on a W2K Pro box along with Exchange
5.5sp4. Everytime I open Outlook/mailbox, it takes a long
time and a popup appears stating it is requesting data
from the exchange server and I have to wait for the
retrieving is complete. This only happens on one computer
and I have tried several other mailboxes on the same
computer with the same results. I have opened the same
mailbox on another computer and it works fine so I am
suspecting it is Outlook on that particular computer that
is causing this. I have run Detect & Repair and still
have the same results.

NOTE: This is happening while in the office locally, not
remotely.

Please assist.

Thank you.

 

[Scott L Grimes]

Using Outlook XP Pro on a W2K Pro box along with Exchange
5.5sp4. Everytime I open Outlook/mailbox, it takes a long
time and a popup appears stating it is requesting data
from the exchange server and I have to wait for the
retrieving is complete. This only happens on one computer
and I have tried several other mailboxes on the same
computer with the same results. I have opened the same
mailbox on another computer and it works fine so I am
suspecting it is Outlook on that particular computer that
is causing this. I have run Detect & Repair and still
have the same results.

NOTE: This is happening while in the office locally, not
remotely.

Please assist.

Thank you.

This dialog replaces the spinning hourglass when the system is
attemptig to contact the server. I strongly suspect either your
network cord, patch cable, or some other component that keeps your
system attached to the network is the culprit. The fact that other
mailbox have the same issue on the computer and none of the mailboxes
have problems on others enforces my opinion. I would try replacing
the patch cable that conects you to the network, then try a different
network card. if that doesn't work, try replacing the cable that
connects your network port to the switch. Finally, if all those
things fails, try a different port on the switch.

not sure how many of those things you would do, or if they are things
your IT staff would need to do for you, but I'm confident that trying
these steps will very likely resolve the issue. Unless it's a
hardware fault with your network port in your office/cube - that would
involve having the drop rewired. But, that's about all my
troubleshooting steps can't test.

I hope this helps! Good luck - let me know how it turns out
-Scott L. Grimes