R
Raj
HI
My data distribution is as follows. generaly we raise tickets and for each
and every Ticket as a category say category 1, Category 2 and category 3.
My requirement is category 1 ticket must be solved in 1 working day and 2 in
3 working days.
Every ticket has a date of request raised.
The data is distributed as followa
Ticket No Category rquested date
1111 1 4-apr-2009
So the above ticket must be resolved in requested date + 1 working day.
I want to display a date in column D the ticket to be resolved date on the
above formula. But it should not calculate the Saturday and Sunday.
So the resolved date must be 7-Apr-2009
Can any one help me regarding this. Its very urgent.
Raj
My data distribution is as follows. generaly we raise tickets and for each
and every Ticket as a category say category 1, Category 2 and category 3.
My requirement is category 1 ticket must be solved in 1 working day and 2 in
3 working days.
Every ticket has a date of request raised.
The data is distributed as followa
Ticket No Category rquested date
1111 1 4-apr-2009
So the above ticket must be resolved in requested date + 1 working day.
I want to display a date in column D the ticket to be resolved date on the
above formula. But it should not calculate the Saturday and Sunday.
So the resolved date must be 7-Apr-2009
Can any one help me regarding this. Its very urgent.
Raj