required installation file SKU1A1.CAB could not be found

[Deb Tolley]

Trying to apply KB885828, latest Office 2003 patch. Tried from the office
download site, it didn't work so downloaded
office2003-kb885828-fullfile-enu.exe and tried to install, same issue with
both. When installing, the window header says Microsoft Office OneNote 2003
instead of Office 2003. Then receive an error message "Installation Error:
File not Found. A required installation file SKU1A1.CAB could not be found.
Original installation source required." Tried running the Microsoft Local
Installation Source Tool and resetting the local installation source for
office, get the same error. Running Office 2003 and OneNote 2003 (all
patches expect latest Office patch for both) on XP SP2 for tablet pc. Any
thoughts? Previous updates have worked fine.

 

[Goose[MS]]

Deb:

I couldn't tell from your post, did you try disabling the LIS?
In any case, do you have access to your original installation CD? Did you
try it?
KB885828 targets all Office 2003 System products, so seeing OneNote in the
title bar is expected.

Is your Tablet PC a Toshiba? If so you may need to to additional steps for
this error, please see this KB article:
"Installation Error: File not Found" error message when you try to update
Office 2003 programs from the Office Update Web site
http://support.microsoft.com/default.aspx?scid=KB;EN-US;875556


HTH

Gustavo Muñoz
Software Test Engineer
Microsoft

Legal Disclaimer: This posting is provided "AS IS" with no warranties, and
confers no rights.

 

[Deb Tolley]

Had tried repairing but had not tried disabling. Disabled everything but
the error reporter and the update was able to run successfully.
Thanks for the tip!

PS - Tablet is an Acer not a Toshiba.