research option in toolbar won't open

S

smashed_penguin

In word 2003, when I click on the toolbar tools/research option, shift F7 or
alt + click shortcut keys in document, word closes every time no matter what
document I'm in.
I have all the updates installed and have not remaoved anything.
It did not do this a few weeks ago.
Please help, I used to use this feature alot and feel disadvanted wihtout it.

Thank you.
 
H

Harpreet

Reproduce the issue again and then go to start, then run, now type "eventvwr".
Click on Application, on the left side, and see the 1st 5 errors,
Let me know the event ID

In the meanwhile, try opening word in /a and /safe mode, Click on start,
then run now type "winword/a" and click on OK. Check if you are still facing
the same issue.
 

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