Resending an email

S

Sallie

Hello,

I use Outlook 2007 (SP-2) with Windows Vista. When I resend an email,
Outlook creates a copy of the new resent email in the "Draft" folder.

I end up with 1 copy in my "Sent Items" and 1 in my "Draft folder"

Can you please help me with this issue.

Thanks in advance for your precious help.
 
S

Sallie

Hello,
I understand, but I think it should go into my "Sent folder" only not create
an additional copy in my "Draft folder".
 
S

Sallie

Hello Mr. Schoor,

The message is realy sent, the other person receives the message. But it
creates a copy of the sent messge in the "Sent message folder and the Draft
folder".
 
V

VanguardLH

Sallie said:
The message is realy sent, the other person receives the message. But it
creates a copy of the sent messge in the "Sent message folder and the Draft
folder".

An item in the Drafts folder should get deleted and it moved to the
Outbox folder when you send the draft. When the e-mail gets
successfully sent to the mail server, the copy from the Outbox folder
gets deleted and moved to the Sent Items folder (barring you enable the
option to save sent items for replies in the same folder as the original
message to which you replied).

Just HOW are you creating the copy that shows up in the Drafts folder?
Resend just opens a new-mail compose window. It does NOT create a draft
copy. A draft copy doesn't get saved unless you use File->Save menu or
hit Ctrl+S while you are composing the new "resend" e-mail (the AutoSave
option might also create a draft copy at the configured intervals while
you are composing).

If you end the new-mail compose session but do NOT send it, and if you
did a save (or auto-save) of the e-mail while you were composing it (or
elected to save it when you closed the new-mail compose window), then
you will have a draft copy. To continue editing it thereafter, you need
to reopen the draft copy. If you go back into Sent Items and select to
Resend that copy, you just started a whole new e-mail that is
independent of the draft copy. You need to go back to the draft copy,
open that one, and then Send that one.

You didn't drag the e-mail into the Drafts folder and then elect to
Resend that copy, did you?

Have you tried loading Outlook in its safe mode ("outlook.exe /safe")
which does not also load any add-ons that you installed to Outlook?
Could be an add-on is causing a behavior problem in Outlook.
 

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