Reset Entourage 2004-2008 Setup Assistant

R

Richard McCutcheon

I have been using office 2008 except Entourage waiting for some down time at
work and time to clean up my email accounts before switching over to
Entourage 2008.

Word and Powerpoint 2008 are working very well on my Powerbook G4.

QUESTION: inadvertently I opened Entourage before I was ready to switch over
from 2004 so I just closed it without doing anything. Now I would like to do
the switch but an identity (empty) is already created. What I wanted to do
was go through the setup using the wizard, transferring my 2004 identity at
start up.

1) Is there a way to reset Entourage 2008 so I can start it up and go
through the process? Can I perhaps delete the current 2008 identity and will
that cause it to need to set up a new one? I understand when I do it this
way 2008 then uses all the account information to set up without needing to
re-enter account info, etc.

2) I know I can import the identity using the import function. I've also
heard from reading widely in the forums that has a tendency to cause more
problems. It means having to merge two identities which seems to introduce
one more step that might cause glitches -- but maybe it would be easier than
trying to go back to square one?

Advice welcome,
Rick

PBG4 1.67
10.4.11
 
M

Michel Bintener

Hi Rick,

please see my answer to this question in the Entourage newsgroup.

As a general piece of advice: do not post the same question twice in two
separate newsgroups. This will make it harder for you and other people to
follow the discussion, and it can lead to some users' time being wasted, as
they may be answering a question that has already been answered elsewhere.
 

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