reseting groove password

S

Sajjad Akhter

hi,

I have installed groove on my thre pcs it was working excellent untill
today, when i rebuild one of my machine. Now i dont remember my older
password how i request to reset.

I just installed it personally not admin or enterprise garbage.

Regards,
Sajjad
 
M

Markry@microsoft

Does your password work on any of your machines? If it does copy the working
Groove Account file - Options - Preferences-Save as file

and overwrite the non woring one. Otherwise you will need to reinstall as
your account is not managed. In future you should use the "save my password"
option to prevent getting stuck
 

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