A
Amedee Van Gasse
Hello,
First let me say that the problem at hand is very difficult to
investigate if you don't have multiple virtual machines to play with
and roll back when needed.
Situation:
Windows XP sp2 + only security updates
Office 2003 sp2 + only security updates
Procedure:
User has made several charts in Excel, all on one page.
Select 2 or 3 charts that are close together with ctrl+click.
Group the selected charts.
Hold shift.
Edit -> Copy picture.
Appearance: as shown on screen; Format: Picture.
Open Powerpoint.
Paste (CTRL+V)
Resize the picture: drag on one side to make it wider.
Result:
The text on the charts, for example X axis values, becomes unreadable:
the numbers are too close together, font is deformed,...
Also tested:
* same procedure, on Windows XP sp2 + Office 2003 no sp --> OK
* same procedure, on Windows XP sp2 + Office 2003 sp2 + no security
updates --> OK
* same procedure, on Windows XP sp3 + Office 2003 sp3 + security
updates --> NOK
Hypothesis:
One of the Office security updates between sp2 and sp3 also intoduced
a changed behaviour of pasted charts/pictures in Powerpoint.
The affected user wants me to open a ticket with Microsoft, but I'm
afraid that this will lead nowhere. Do they still support Office 2003
sp2? I don't think so, if I look at the lifecycle:
http://support.microsoft.com/lifecycle/?p1=2488
We will probably install sp3 in a month or so, but I have already
verified that it does not solve the problem.
Questions:
* Can anyone confirm this problem?
* How can I get the old behaviour back?
Kind regards,
Amedee
First let me say that the problem at hand is very difficult to
investigate if you don't have multiple virtual machines to play with
and roll back when needed.
Situation:
Windows XP sp2 + only security updates
Office 2003 sp2 + only security updates
Procedure:
User has made several charts in Excel, all on one page.
Select 2 or 3 charts that are close together with ctrl+click.
Group the selected charts.
Hold shift.
Edit -> Copy picture.
Appearance: as shown on screen; Format: Picture.
Open Powerpoint.
Paste (CTRL+V)
Resize the picture: drag on one side to make it wider.
Result:
The text on the charts, for example X axis values, becomes unreadable:
the numbers are too close together, font is deformed,...
Also tested:
* same procedure, on Windows XP sp2 + Office 2003 no sp --> OK
* same procedure, on Windows XP sp2 + Office 2003 sp2 + no security
updates --> OK
* same procedure, on Windows XP sp3 + Office 2003 sp3 + security
updates --> NOK
Hypothesis:
One of the Office security updates between sp2 and sp3 also intoduced
a changed behaviour of pasted charts/pictures in Powerpoint.
The affected user wants me to open a ticket with Microsoft, but I'm
afraid that this will lead nowhere. Do they still support Office 2003
sp2? I don't think so, if I look at the lifecycle:
http://support.microsoft.com/lifecycle/?p1=2488
We will probably install sp3 in a month or so, but I have already
verified that it does not solve the problem.
Questions:
* Can anyone confirm this problem?
* How can I get the old behaviour back?
Kind regards,
Amedee