Resolution 922849 -- older version of word documents

[JenniferS30]

Our tech support downloaded the service pack onto one of my coworkers
computers. She received the "this file was created in an earlier version of
word... cannot be opened due to a registry policy setting" erro. After
searching for help on this site I found the link for the resolution -- 922849.

But I cannot find the DWORD value the form is reffering to. I found her file
under:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Word\Security but
there was no FileOpenBlock subkey. Could it be located elsewhere? Is there
something else I should be looking for?

I would like to resolve the issue for her for EVERY document as opposed to
just accepting this particular document. She's going to be receiving a lot of
older files via e-mail that were created in an older version of word.

 

[Jay Freedman]

I answered your identical question in the DocManagement newsgroup.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[JenniferS30]

Thanks! I'm new to this. I wasn't sure where I should post my question. I
haven't had a chance to try the fix yet but I'll let you know how it goes!
Thanks so much for taking the time to help me out!!