Resource Cannot See Assigned Tasks in PWA

[Al_at_FM]

We recently added new tasks to a Enterprise Resource and he is unable to view
his new task assignments on his timesheet via PWA. As administrator, I can
see the all tasks assigned to the resource, including any pre-existing tasks.
Permission has been granted to the resource to view project group in which
the project is assigned. We are currently using PS2003.

Any assistance would be greatly appreciated.

 

[Dale Howard [MVP]]

Al_at_FM --

Did the PM actually PUBLISH this project with the new tasks in it? On the
View My Tasks page, does the TM have the "Current Tasks" option selected in
the sidepane on the left? If so, what happens if he/she selects the "All
Tasks" option instead? Let us know.

 

[Al_at_FM]

Actually, the PS Administrator assigned the new tasks and republished the
project. The TM has tried both Current Tasks and All Tasks. Still the same
problem. The Admin and PM see that the new tasks have been assigned to the
TM, but the TM is not seeing these tasks on his PWA timesheet.

Any other suggestions?
Al_at_FM

 

[Dale Howard [MVP]]

Al_at_FM --

Well, here's something you might try:

1. Remove the new resource from the tasks.
2. Publish the project using Collaborate - Publish - All Information.
3. Add the resource back to the tasks.
4. Click Collaborate - Publish - New and Changed Assignments.

In the New and Changed Assignments dialog, do the resource's tasks actually
SHOW UP there? Let us know what you see.

 

[Li]

Hi Dale,

We have the same problem here. I'm wondering where we could find the
"Collaborate - Publish - All Information" option, because it doesn't seem to
be in Project Professional 2007.

Thanks a lot!

Li

 

[Luis Mata]

Hi Dale

In this moment I have the same problem and I try create a Activity for me
and Publish this, and the result is equal...

PLease Help me...

I need close this month with the data of our employees...

Luis Mata

 

[Dale Howard [MVP]]

Luis --

"Me too" questions are very hard to answer without more information. For
example, are you an enterprise resource in the Enterprise Resource Pool?

 

[Luis Mata]

Hi Dale

Yes I am ERM for ERP, but the problem in this case is General now at the
moment no user can see this View... and in the past Yes...

And I watch a difference from my production environment (is the problem) and
my developer environment (No problem)... In production I can´t see the Menus
(New, Action. Go to) and nothing about the columns from the Task View. In
other Words this view is totally clean...

I hope this help.

 

[Dale Howard [MVP]]

Luis --

Given the additional information you provided, I would suggest you post this
as a new question in the newsgroup. Hope this helps.

 

[Al_at_FM]

Sorry to take so long to respond... I have tried everything and the TM cannot
see the new tasks added to his PWA timesheet. And now, as Admin, I a
simulating this with my own enterprise ID and am seeing the same result. I
can see all assigned tasks in "View Resource Assignment" and even Adjust
Actuals, but I do not see them on the PWA timesheet.

Any other suggestions? I am sure it is something simple I am missing.
Thanks in advance.

AL_at_FM