Resource hog

[Inbox20039]

My system had been running slowly and I opened task manager and found that
Outlook was taking up 95-100% of the CPU usage for the full time it was open.
I wouldn't have a problem with this for short periods of time, but expect
the System Idle Process to be showing these types of numbers most of the
time. How do I investigate this further?

 

[DL]

Start by running an Outlook repair and perhaps also scanpst.exe on your data
file(s) in whatever version of outlook you are using for whatever type of
accounts you have

 

[Inbox20039]

Thanks, I am not familiar with scanpst.exe. What is it and where do I get
it? Also what are the specific steps to repairing Outlook. I am running
Outlook 2003 as part of Office Pro 2003.

Additional information may provide clues. I had a major computer crash that
caused me to reload the OS (XP Home, upgrading to SP3) and reinstall Office.
I copied the old .pst file into the outlook directory and am told this is not
the correct way to do it. I had my mails and everything worked fine, but i
couldn't use my contacts with mails. I have been in contact with that
segment of the forum and stumbled upon a cure for this problem.

Currently I have full access to everything in Outlook, but around this time
is when I noticed the system slowing down and upon investigation noticed that
Outlook was soaking up near 100% of CPU time. So I am assuming that my cure
wasn't fully successful and perhaps something I did corrupted the file and
now is causing the program to go rogue. Is this possible? Will repair fix
this?

Your thoughts are appreciated.

 

[Brian Tillman [MVP - Outlook]]

Thanks, I am not familiar with scanpst.exe. What is it and where do I
get
it? Also what are the specific steps to repairing Outlook. I am running
Outlook 2003 as part of Office Pro 2003.

Click Start>Microsoft Office Tools>Inbox Repair Tool or Start>Microsoft
Office>Microsoft Office Tools>Inbox Repair Tool. If you don't have either,
run
%CommonProgramFiles%\System\MIMAPI\1033\scanpst.exe (on an English WIndows
installation.)

 

[Brian Tillman [MVP - Outlook]]

%CommonProgramFiles%\System\MIMAPI\1033\scanpst.exe

Typo. %CommonProgramFiles%\System\MSMAPI\1033\scanpst.exe