Resource Manager can't see Projects in PWA

[Doug_F]

I've searched, found nothing.

If the following is insufficient, let me know what other info I need to
provide.

MS Project 2007 + PWA

Resource manager sees no projects in PWA

Using Windows Authentication and sync to AD

Resource manager assigned to categories:
My Direct Reports
My Organization
My Personal Projects
My Projects
My Resources

All categories set to see all projects, all resources, and all views.
Projects checkbox 'The Project Owner is a descendant of the User via RBS'
tried checked and unchecked (not sure what this switch does)
Resource checkbox 'They are descendants of the User via RBS' tried checked
and unchecked

Category rights set using Resource Manager rights template.

Group Resource Manager shows all categories listed above
Group rights set using Global Rights Template.

User is a member of the group Resource Managers
No specific rights assigned at the user level, I am assuming that rights and
categories are inherited as a function of the user's membership in a group.

User has MS Project tasks assigned in one or more projects.
User has no PWA Issues/Tasks/Risks assigned on any project.

User opens PQA, no projects are displayed.

Not sure where to go next. <noob...>

Pointers to documents are appreciated as well as full up fix recommendations.
I'm currently using the Project 2007 Bible book as my reference.

TIA for any assistance.

Doug

 

[Doug_F]

Sorry, I got bad info.

The RM CAN see projects in PWA but not in MS Project. When he clicks the
'retreive list from server' he gets a null list.

The rest of the post is correct.

 

[Doug_F]

OK, we're getting somewhere now...

We pulled the server connection in MS Project and re-created it. When we
hit the 'test' button, we're dumpted to a SharePoint web page that states:
The following files have been blocked by the administrator:
/server/path/isapi/pjdbcomm.dll

Cool.
Search the web, numberous hits with directions to fix by using the IIS
control panel.

Not cool
- the posts are all for Proj 2003 and in the IIS panel there is no ISAPI
folder under any of the web sites.

Even less cool
- I did a brute force search of the entire server and there is no
pjdbcomm.dll file...

Even more stuck than before. Any help is appreciated.

Thanks.

Doug

 

[Doug_F]

More info.

Seems Mr. RM had both Project 2003 and 2007 installed. I cannot verify
which version he was trying to use, but I'm thinking that perhaps it was 2003
which makes sense with the pjdbcomm.dll error.

We Uninstalled 2003.

No joy connecting to the server.

Deleted the connection string, added it back. NO option to test the
connection so no error list generated but no list of enterprise projects
displayed either.

I'm thinking maybe we unistall MS Project 2007 and do a clean install. Any
thoughts or suggestions?

Is there any place I can look for an error/connection failure log to see
what's going on?

Thanks.

Doug

 

[Doug_F]

Unistall/Reinstall of Project 2007 did not fix the problem.

As before, any help is appreciated.

Doug

 

[Doug_F]

The default settings for the Categories associated with Resource Manager do
not have 'Open Project' permission selected. When I select this permission,
the RM can open projects in Project.

Guess we need to print out and review the default premissions and make
adjustments...can I get a big D'oh from the crowd...;-)

Hope this conversation helps somebody some day.

Doug