Resource updates did not reflect correctly

[Eric]

Hi Everyone,

I got a little problem her. One of the tasks in a certain project has three
resources.
Resource A, B and C. Resource B and C has been updating their task to 100%
however Project server shows that B[70%] and C[50%]. A is already 100%.

I ask the resources to resend their updates and also asked their manager to
approve their updates. I was even ther when they did it but still the task
status is the same "A,B[70%],C[50%]".

I don't understand why it did not update in the project even though we did
the update process more than twice. No errors where found in the eventviewer.

Any help from our MVPs?

 

[Dale Howard [MVP]]

Eric --

Did you publish the schedule changes to the project by clicking
Collaborate - Publish - All Information? Let us know.

 

[Eric]

Thanks for your reply Dave.

Is there a need to republish the project after accepting the task updates?
We don't usually publish the schedule after accepting the task update and it
works well.

If i publish the project will the wrong update get reflected on the PWA?

After the manager clicked on un 'Update' from PWA and launch Project
Professional here is what is shown.

http://img.photobucket.com/albums/v478/monsterbot/Others/Resource.jpg

the update reflected should be 100% for Nemuel however it still shows [70%].


Regards,

Eric Anacay

Eric --

Did you publish the schedule changes to the project by clicking
Collaborate - Publish - All Information? Let us know.

Hi Everyone,

I got a little problem her. One of the tasks in a certain project has
three
resources.
Resource A, B and C. Resource B and C has been updating their task to 100%
however Project server shows that B[70%] and C[50%]. A is already 100%.

I ask the resources to resend their updates and also asked their manager
to
approve their updates. I was even ther when they did it but still the task
status is the same "A,B[70%],C[50%]".

I don't understand why it did not update in the project even though we did
the update process more than twice. No errors where found in the
eventviewer.

Any help from our MVPs?

 

[Gary L. Chefetz [MVP]]

Eric:

The numbers in the Resource Column are allocation percentages (Units), not
completion data. The task is showing incomplete because one or more of these
resources has remaining work in the system.

Thanks for your reply Dave.

Is there a need to republish the project after accepting the task updates?
We don't usually publish the schedule after accepting the task update and
it
works well.

If i publish the project will the wrong update get reflected on the PWA?

After the manager clicked on un 'Update' from PWA and launch Project
Professional here is what is shown.

http://img.photobucket.com/albums/v478/monsterbot/Others/Resource.jpg

the update reflected should be 100% for Nemuel however it still shows
[70%].


Regards,

Eric Anacay

Eric --

Did you publish the schedule changes to the project by clicking
Collaborate - Publish - All Information? Let us know.

Hi Everyone,

I got a little problem her. One of the tasks in a certain project has
three
resources.
Resource A, B and C. Resource B and C has been updating their task to
100%
however Project server shows that B[70%] and C[50%]. A is already 100%.

I ask the resources to resend their updates and also asked their
manager
to
approve their updates. I was even ther when they did it but still the
task
status is the same "A,B[70%],C[50%]".

I don't understand why it did not update in the project even though we
did
the update process more than twice. No errors where found in the
eventviewer.

Any help from our MVPs?

 

[Eric]

thanks for your reply Gary,

The thing is 'Nemuel' (as shown in the image) has set 100% for his task
update but PWA and Project Professional always shows that his accomplishment
is only 70%. His team lead said that this scenario only happens whenever
'Nemuel' is a member of a task. otherwise things are normal for the rest of
the other resources task.

By the way , before this scenario 'Nemuel's User Name [not Windows User
Account] is mispelled so i change it correctly. I'm not sure if this is the
cause of his tasks not updating correctly. I tried testing the same scenarion
(resource changed name and then updates his task) on a test project server
and nothing seems wrong.

Any help?

Regards,
Eric
--------------------------------------------------------

Eric:

The numbers in the Resource Column are allocation percentages (Units), not
completion data. The task is showing incomplete because one or more of these
resources has remaining work in the system.

Thanks for your reply Dave.

Is there a need to republish the project after accepting the task updates?
We don't usually publish the schedule after accepting the task update and
it
works well.

If i publish the project will the wrong update get reflected on the PWA?

After the manager clicked on un 'Update' from PWA and launch Project
Professional here is what is shown.

http://img.photobucket.com/albums/v478/monsterbot/Others/Resource.jpg

the update reflected should be 100% for Nemuel however it still shows
[70%].


Regards,

Eric Anacay

Eric --

Did you publish the schedule changes to the project by clicking
Collaborate - Publish - All Information? Let us know.




Hi Everyone,

I got a little problem her. One of the tasks in a certain project has
three
resources.
Resource A, B and C. Resource B and C has been updating their task to
100%
however Project server shows that B[70%] and C[50%]. A is already 100%.

I ask the resources to resend their updates and also asked their
manager
to
approve their updates. I was even ther when they did it but still the
task
status is the same "A,B[70%],C[50%]".

I don't understand why it did not update in the project even though we
did
the update process more than twice. No errors where found in the
eventviewer.

Any help from our MVPs?

 

[Gary L. Chefetz [MVP]]

Eric:

Project Server authenticated accounts are keyed on the resource name, so
changing this makes it a new resource. This could very well explain what's
going on. You might try removing this user from the tasks and closing out
the assignments and then start again. To dig deeper, you'd need to perform
an audit of the updates.

thanks for your reply Gary,

The thing is 'Nemuel' (as shown in the image) has set 100% for his task
update but PWA and Project Professional always shows that his
accomplishment
is only 70%. His team lead said that this scenario only happens whenever
'Nemuel' is a member of a task. otherwise things are normal for the rest
of
the other resources task.

By the way , before this scenario 'Nemuel's User Name [not Windows User
Account] is mispelled so i change it correctly. I'm not sure if this is
the
cause of his tasks not updating correctly. I tried testing the same
scenarion
(resource changed name and then updates his task) on a test project server
and nothing seems wrong.

Any help?

Regards,
Eric
--------------------------------------------------------

Eric:

The numbers in the Resource Column are allocation percentages (Units),
not
completion data. The task is showing incomplete because one or more of
these
resources has remaining work in the system.

Thanks for your reply Dave.

Is there a need to republish the project after accepting the task
updates?
We don't usually publish the schedule after accepting the task update
and
it
works well.

If i publish the project will the wrong update get reflected on the
PWA?

After the manager clicked on un 'Update' from PWA and launch Project
Professional here is what is shown.

http://img.photobucket.com/albums/v478/monsterbot/Others/Resource.jpg

the update reflected should be 100% for Nemuel however it still shows
[70%].


Regards,

Eric Anacay



:

Eric --

Did you publish the schedule changes to the project by clicking
Collaborate - Publish - All Information? Let us know.




Hi Everyone,

I got a little problem her. One of the tasks in a certain project
has
three
resources.
Resource A, B and C. Resource B and C has been updating their task
to
100%
however Project server shows that B[70%] and C[50%]. A is already
100%.

I ask the resources to resend their updates and also asked their
manager
to
approve their updates. I was even ther when they did it but still
the
task
status is the same "A,B[70%],C[50%]".

I don't understand why it did not update in the project even though
we
did
the update process more than twice. No errors where found in the
eventviewer.

Any help from our MVPs?

 

[Eric]

His account is windows authenticated. i just changed his User Name [i did not
changed his Windows user account]..

will it be alright if i just ask his team lead no manipulate the task update
directly in project professional?

Eric:

Project Server authenticated accounts are keyed on the resource name, so
changing this makes it a new resource. This could very well explain what's
going on. You might try removing this user from the tasks and closing out
the assignments and then start again. To dig deeper, you'd need to perform
an audit of the updates.

thanks for your reply Gary,

The thing is 'Nemuel' (as shown in the image) has set 100% for his task
update but PWA and Project Professional always shows that his
accomplishment
is only 70%. His team lead said that this scenario only happens whenever
'Nemuel' is a member of a task. otherwise things are normal for the rest
of
the other resources task.

By the way , before this scenario 'Nemuel's User Name [not Windows User
Account] is mispelled so i change it correctly. I'm not sure if this is
the
cause of his tasks not updating correctly. I tried testing the same
scenarion
(resource changed name and then updates his task) on a test project server
and nothing seems wrong.

Any help?

Regards,
Eric
--------------------------------------------------------

Eric:

The numbers in the Resource Column are allocation percentages (Units),
not
completion data. The task is showing incomplete because one or more of
these
resources has remaining work in the system.




Thanks for your reply Dave.

Is there a need to republish the project after accepting the task
updates?
We don't usually publish the schedule after accepting the task update
and
it
works well.

If i publish the project will the wrong update get reflected on the
PWA?

After the manager clicked on un 'Update' from PWA and launch Project
Professional here is what is shown.

http://img.photobucket.com/albums/v478/monsterbot/Others/Resource.jpg

the update reflected should be 100% for Nemuel however it still shows
[70%].


Regards,

Eric Anacay



:

Eric --

Did you publish the schedule changes to the project by clicking
Collaborate - Publish - All Information? Let us know.




Hi Everyone,

I got a little problem her. One of the tasks in a certain project
has
three
resources.
Resource A, B and C. Resource B and C has been updating their task
to
100%
however Project server shows that B[70%] and C[50%]. A is already
100%.

I ask the resources to resend their updates and also asked their
manager
to
approve their updates. I was even ther when they did it but still
the
task
status is the same "A,B[70%],C[50%]".

I don't understand why it did not update in the project even though
we
did
the update process more than twice. No errors where found in the
eventviewer.

Any help from our MVPs?

 

[Gary L. Chefetz [MVP]]

Eric:

Ok then, the name change wouldn't cause this, but corruption in the resource
record might. Can you setup a test project with just the one resource and
see what happens? Let us know if you see errors generated in application
event log when you perform publish actions or updates for this resource.

His account is windows authenticated. i just changed his User Name [i did
not
changed his Windows user account]..

will it be alright if i just ask his team lead no manipulate the task
update
directly in project professional?

Eric:

Project Server authenticated accounts are keyed on the resource name, so
changing this makes it a new resource. This could very well explain
what's
going on. You might try removing this user from the tasks and closing out
the assignments and then start again. To dig deeper, you'd need to
perform
an audit of the updates.

thanks for your reply Gary,

The thing is 'Nemuel' (as shown in the image) has set 100% for his task
update but PWA and Project Professional always shows that his
accomplishment
is only 70%. His team lead said that this scenario only happens
whenever
'Nemuel' is a member of a task. otherwise things are normal for the
rest
of
the other resources task.

By the way , before this scenario 'Nemuel's User Name [not Windows User
Account] is mispelled so i change it correctly. I'm not sure if this is
the
cause of his tasks not updating correctly. I tried testing the same
scenarion
(resource changed name and then updates his task) on a test project
server
and nothing seems wrong.

Any help?

Regards,
Eric
--------------------------------------------------------

:

Eric:

The numbers in the Resource Column are allocation percentages (Units),
not
completion data. The task is showing incomplete because one or more of
these
resources has remaining work in the system.




Thanks for your reply Dave.

Is there a need to republish the project after accepting the task
updates?
We don't usually publish the schedule after accepting the task
update
and
it
works well.

If i publish the project will the wrong update get reflected on the
PWA?

After the manager clicked on un 'Update' from PWA and launch Project
Professional here is what is shown.

http://img.photobucket.com/albums/v478/monsterbot/Others/Resource.jpg

the update reflected should be 100% for Nemuel however it still
shows
[70%].


Regards,

Eric Anacay



:

Eric --

Did you publish the schedule changes to the project by clicking
Collaborate - Publish - All Information? Let us know.




Hi Everyone,

I got a little problem her. One of the tasks in a certain project
has
three
resources.
Resource A, B and C. Resource B and C has been updating their
task
to
100%
however Project server shows that B[70%] and C[50%]. A is already
100%.

I ask the resources to resend their updates and also asked their
manager
to
approve their updates. I was even ther when they did it but still
the
task
status is the same "A,B[70%],C[50%]".

I don't understand why it did not update in the project even
though
we
did
the update process more than twice. No errors where found in the
eventviewer.

Any help from our MVPs?

 

[Eric]

Hi Guys,

Up to now, i can't understand why this scenario happens. But it seems an
isolated case on the specific project.

However i got another issue, the project is handed to a new owner and
the owner did the :

'Edit project owner in PWA'
'Collaborate->Publish->Republish Assignments and Become Manager for
these Assignments' step

to fully transfer the whole project ownership to the new owner.

However one tasks seems to be sending task updates to the old owner
while the rest of the tasks are working normally.


I guess the project itself i corrupted??? Is this possible????


Regards,

Eric

thanks for your reply Gary,

The thing is 'Nemuel' (as shown in the image) has set 100% for his task
update but PWA and Project Professional always shows that his
accomplishment
is only 70%. His team lead said that this scenario only happens whenever
'Nemuel' is a member of a task. otherwise things are normal for the rest
of
the other resources task.

By the way , before this scenario 'Nemuel's User Name [not Windows User
Account] is mispelled so i change it correctly. I'm not sure if this is
the
cause of his tasks not updating correctly. I tried testing the same
scenarion
(resource changed name and then updates his task) on a test project server
and nothing seems wrong.

Any help?

Regards,
Eric
--------------------------------------------------------

Eric:

The numbers in the Resource Column are allocation percentages (Units),
not
completion data. The task is showing incomplete because one or more of
these
resources has remaining work in the system.

Thanks for your reply Dave.

Is there a need to republish the project after accepting the task
updates?
We don't usually publish the schedule after accepting the task update
and
it
works well.

If i publish the project will the wrong update get reflected on the
PWA?

After the manager clicked on un 'Update' from PWA and launch Project
Professional here is what is shown.

http://img.photobucket.com/albums/v478/monsterbot/Others/Resource.jpg

the update reflected should be 100% for Nemuel however it still shows
[70%].


Regards,

Eric Anacay



:

Eric --

Did you publish the schedule changes to the project by clicking
Collaborate - Publish - All Information? Let us know.




Hi Everyone,

I got a little problem her. One of the tasks in a certain project
has
three
resources.
Resource A, B and C. Resource B and C has been updating their task
to
100%
however Project server shows that B[70%] and C[50%]. A is already
100%.

I ask the resources to resend their updates and also asked their
manager
to
approve their updates. I was even ther when they did it but still
the
task
status is the same "A,B[70%],C[50%]".

I don't understand why it did not update in the project even though
we
did
the update process more than twice. No errors where found in the
eventviewer.

Any help from our MVPs?

 

[Gary L. Chefetz [MVP]]

Eric:

Yes, it's very possible. You can try saving the project to an xml file, the
import it, then use the Force a rebuild on the binary by following the
directions here:

http://www.projectserverexperts.com/Shared Documents/BinaryRebuild.htm

Hi Guys,

Up to now, i can't understand why this scenario happens. But it seems
an isolated case on the specific project.

However i got another issue, the project is handed to a new owner and
the owner did the :

'Edit project owner in PWA'
'Collaborate->Publish->Republish Assignments and Become Manager for
these Assignments' step

to fully transfer the whole project ownership to the new owner.

However one tasks seems to be sending task updates to the old owner
while the rest of the tasks are working normally.


I guess the project itself i corrupted??? Is this possible????


Regards,

Eric

thanks for your reply Gary,

The thing is 'Nemuel' (as shown in the image) has set 100% for his task
update but PWA and Project Professional always shows that his
accomplishment
is only 70%. His team lead said that this scenario only happens whenever
'Nemuel' is a member of a task. otherwise things are normal for the rest
of
the other resources task.

By the way , before this scenario 'Nemuel's User Name [not Windows User
Account] is mispelled so i change it correctly. I'm not sure if this is
the
cause of his tasks not updating correctly. I tried testing the same
scenarion
(resource changed name and then updates his task) on a test project
server
and nothing seems wrong.

Any help?

Regards,
Eric
--------------------------------------------------------

Eric:

The numbers in the Resource Column are allocation percentages (Units),
not
completion data. The task is showing incomplete because one or more of
these
resources has remaining work in the system.




Thanks for your reply Dave.

Is there a need to republish the project after accepting the task
updates?
We don't usually publish the schedule after accepting the task update
and
it
works well.

If i publish the project will the wrong update get reflected on the
PWA?

After the manager clicked on un 'Update' from PWA and launch Project
Professional here is what is shown.

http://img.photobucket.com/albums/v478/monsterbot/Others/Resource.jpg

the update reflected should be 100% for Nemuel however it still shows
[70%].


Regards,

Eric Anacay



:

Eric --

Did you publish the schedule changes to the project by clicking
Collaborate - Publish - All Information? Let us know.




Hi Everyone,

I got a little problem her. One of the tasks in a certain project
has
three
resources.
Resource A, B and C. Resource B and C has been updating their task
to
100%
however Project server shows that B[70%] and C[50%]. A is already
100%.

I ask the resources to resend their updates and also asked their
manager
to
approve their updates. I was even ther when they did it but still
the
task
status is the same "A,B[70%],C[50%]".

I don't understand why it did not update in the project even though
we
did
the update process more than twice. No errors where found in the
eventviewer.

Any help from our MVPs?