Resource Usage Hours Don't Show up On Resource's Timesheet

[Tennessee]

(Project Server 2002)

A project manager notified me that one of his resources shows 330 hours as
"Meetings". I looked at the Resource Usage chart on his project plan, and
verified that the "Meetings" task shows 8 hours of actual work reported per
day from this resource (Randy) from about April 12 - June 11th.

However, Randy claims that he didn't enter in these hours. And when he looks
at his timesheet in Project Web Access, he doesn't see any hours entered for
this task during the period of time that I see on the Resource Usage chart.

How is this possible?
How do we correct these hours?

Thanks for your help!

 

[Chak]

(Project Server 2002)

A project manager notified me that one of his resources shows 330 hours as
"Meetings". I looked at the Resource Usage chart on his project plan, and
verified that the "Meetings" task shows 8 hours of actual work reported per
day from this resource (Randy) from about April 12 - June 11th.

However, Randy claims that he didn't enter in these hours. And when he looks
at his timesheet in Project Web Access, he doesn't see any hours entered for
this task during the period of time that I see on the Resource Usage chart..

How is this possible?
How do we correct these hours?

Thanks for your help!

Tennessee,

If resource never submitted actual hours from timesheet, here is the
possible cause:

PM may be enter actual hours directly on Resource Usage view

OR

PM may be enter % Completed or Actual work on Gantt chart. By doing
this, MS Project will automatically show the actual hours for resource


If you want to show these actual hours on timesheet, PM need to
republish task with "Overwrite actuals entered by resource" option.

It's my opinion, let experts give their opinion on your issue.

Thanks
Chak
http://www.epmcentral.com