Restricted Access Error with Microsoft Office 2004 SP2 and Mac OS 10.3.x

T

Tom

We updated to Microsoft Office 2004 SP2 and everything runs fine.

However, on the 20 or so restricted access ID's that we had previously setup
now encounter the infamous
http://support.microsoft.com/?scid=kb;en-us;908466 error:

When you start Microsoft Excel 2004 for Mac, Microsoft PowerPoint 2004
for Mac, or Microsoft Word 2004 for Mac, you receive the following error
message: "An unexpected error occurred while trying to load the Microsoft
Framework library."

This only happens with a restricted account. We have uninstalled, cleared
the startup items, startup addins, reinstalled, applied the newer 1120 SP2
patch. Any more ideas out there? Have searched the news groups quite a bit
yesterday and would love some help on this one.
 

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