Retrieving deleted email

C

ccfelice

How do I retrieve a deleted email after the window of time has passed
that the email is still able to be restored through Tools->Recover
deleted item? I am trying to recover an email that was SENT from my
email address about 3 weeks ago. Thanks for all your help
 
B

Brian Tillman

How do I retrieve a deleted email after the window of time has passed
that the email is still able to be restored through Tools->Recover
deleted item? I am trying to recover an email that was SENT from my
email address about 3 weeks ago. Thanks for all your help

If you didn't delete it, it won't be available with Recover Deleted Items.
Instead, perhaps you archived it. Check your archive PST.

If you did delete it and the retention period has passed, you cannot recover
it unless you made a backup of your mailbox.
 
V

Vanguard

Brian Tillman said:
If you didn't delete it, it won't be available with Recover Deleted
Items. Instead, perhaps you archived it. Check your archive PST.

If you did delete it and the retention period has passed, you cannot
recover it unless you made a backup of your mailbox.


Or the user could contact their Exchange admin and ask their mailbox be
restored back to a specified backup date. Although the user deletes
their mails and they no longer show up in the mailbox, the company is
probably still doing a backup every day. They should be retaining every
e-mail ever sent despite what shows up currently in the user's mailbox
or using Exchange's Recover feature. What the user thinks is deleted
never gets deleted from backups (except depending on the retention
periods defined in the rollover schedule of media used in the company's
backup scheme). Only the Exchange admin(s) would know how often their
hosts gets backed up, or they'll have to contact the IT dept. to find
out.
 
B

Brian Tillman

Vanguard said:
Or the user could contact their Exchange admin and ask their mailbox
be restored back to a specified backup date.

That's true and I had thought of that, but logistically I think it's a
less-than-ideal choice because I don't think one can selectively restore a
mailbox; it's either all or none and that would destroy the current stuff in
the mailbox. Steps would have to be taken to reserve the data more recent
than the mailbox backup. Correct?
 
L

Lanwench [MVP - Exchange]

In
Brian Tillman said:
That's true and I had thought of that, but logistically I think it's a
less-than-ideal choice because I don't think one can selectively
restore a mailbox; it's either all or none and that would destroy the
current stuff in the mailbox. Steps would have to be taken to
reserve the data more recent than the mailbox backup. Correct?

In Exchange 2003, there's a recovery storage group feature - and you can
exmerge out to PST. With prior versions, you had to build a recovery server,
do a full restore, then exmerge. Neither of these is a super quick 'n easy
procedure - and the company would have to have retained good backups from
that time, rather than recycling those tapes....

I personally like to enable DIRT (deleted item recovery time) for 30 days
when I have enough free disk/database space.
 

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