Retrieving Outlook files when user profile corrupted

C

colsa546

Hi, I have Microsoft Vista and had message 'Your user profile was not
loaded' when logging on. I am unable to access my user profile and have had
to make a new one. Assuming that this profile has been corrupted I have
copied all of my files to a new profile name. How do I get my outlook files
(emails, contacts, calendar details etc) transferred to my new profile name?
When I try to open outlook under the original user profile the system opens
up a temporary profile and Outlook is of course empty!! Any help would be
much appreciated.
 
J

Jocelyn Fiorello [MVP - Outlook]

If your Outlook profile was not affected by your user profile problem, you
just need to find your .PST file and open it in Outlook using File | Open |
Outlook Data File. If you need to create a new Outlook profile, look here:
http://www.howto-outlook.com/faq/newprofile.htm

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
M

Milly Staples [MVP - Outlook]

Have you tried a reboot? I had this message on my Tablet PC with Vista Ultimate and a simple reboot corrected the problem. There was apparently something funky in the startup that corrupted the profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, colsa546 asked:

| Hi, I have Microsoft Vista and had message 'Your user profile was not
| loaded' when logging on. I am unable to access my user profile and
| have had to make a new one. Assuming that this profile has been
| corrupted I have copied all of my files to a new profile name. How
| do I get my outlook files (emails, contacts, calendar details etc)
| transferred to my new profile name? When I try to open outlook under
| the original user profile the system opens up a temporary profile and
| Outlook is of course empty!! Any help would be much appreciated.
 
C

colsa546

Thanks Jocelyn, the information you provided allowed me to make a new
profile. I am unable to get into my Outlook through my old profile as the
system makes up a temporary profile and my outlook files are all empty. Is
there any way I can look for my .PST files via the C drive and where these
files might be hiding?
 
C

colsa546

Thanks Milly, I did try rebooting with no success (see my email to Joceyln).
My concern is that this may happen again and I will once again lose all of my
personal files on Outlook. I have now installed Outlook backup assume this
can be downloaded to disc and reinstalled if this problem occurs again?
Thanks for your time with this one.
 
J

Jocelyn Fiorello [MVP - Outlook]

Try looking in C:\Users\username\AppData (where username is the name of your
Windows profile). I don't know if Vista hides this folder by default or not,
so you may have to either search for .PST files within hidden folders, or
enable viewing of hidden folders temporarily.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 

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