Returned desktop PC.....but activated Office Student and Teacher Edition 2003

T

TJM

I bought Office Student and Teacher Edition 2003 and installed it on a
desktop PC and activated it.....but I returned the PC to the store for a
refund.

How do I get this one activation credited back to me? I know Student and
Teacher Edition allows activation up to three home PCs....but I want to
retain these three activations instead of wasting one on a returned PC.

Thanks for the help.....
 
T

TJM

There's no information on there about restoring an activation used on a
returned PC.

How can I find out about this issue?
 
M

Milly Staples [MVP - Outlook]

If/when you install it on a third PC, use the telephone method and explain
about the returned PC.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, TJM asked:

| There's no information on there about restoring an activation used on
| a returned PC.
|
| How can I find out about this issue?
|
|
| || See if this link helps
|| http://support.microsoft.com/default.aspx?scid=kb;en-us;326851
|| Activation and Registration of a Microsoft Product
||
||
|| --
|| Paul Ballou
|| MVP Office
|| http://office.microsoft.com/clipart/default.aspx
|| http://office.microsoft.com/templates
|| http://office.microsoft.com/home
||
|| Control the things you can and Don't Worry about the things you can't
|| control.
||
|| ||| I bought Office Student and Teacher Edition 2003 and installed it
||| on a desktop PC and activated it.....but I returned the PC to the
||| store for a refund.
|||
||| How do I get this one activation credited back to me? I know
||| Student and Teacher Edition allows activation up to three home
||| PCs....but I want to retain these three activations instead of
||| wasting one on a returned PC.
|||
||| Thanks for the help.....
 
T

TJM

Is there any way to have the Microsoft License Clearinghouse remove the
activation from its database? I know the Clearinghouse is stored in an
underground vault with tight security, but someone must have the authority
to do this?
 
M

Milly Staples [MVP - Outlook]

No.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, TJM asked:

| Is there any way to have the Microsoft License Clearinghouse remove
| the activation from its database? I know the Clearinghouse is stored
| in an underground vault with tight security, but someone must have
| the authority to do this?
|
|
|| If/when you install it on a third PC, use the telephone method and
|| explain about the returned PC.
||
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, TJM asked:
||
||| There's no information on there about restoring an activation used
||| on
||| a returned PC.
|||
||| How can I find out about this issue?
|||
|||
||| |||| See if this link helps
|||| http://support.microsoft.com/default.aspx?scid=kb;en-us;326851
|||| Activation and Registration of a Microsoft Product
||||
||||
|||| --
|||| Paul Ballou
|||| MVP Office
|||| http://office.microsoft.com/clipart/default.aspx
|||| http://office.microsoft.com/templates
|||| http://office.microsoft.com/home
||||
|||| Control the things you can and Don't Worry about the things you
|||| can't control.
||||
|||| ||||| I bought Office Student and Teacher Edition 2003 and installed it
||||| on a desktop PC and activated it.....but I returned the PC to the
||||| store for a refund.
|||||
||||| How do I get this one activation credited back to me? I know
||||| Student and Teacher Edition allows activation up to three home
||||| PCs....but I want to retain these three activations instead of
||||| wasting one on a returned PC.
|||||
||||| Thanks for the help.....
 
P

Paul Ballou

As Milly said use the telphone method to activate the software on the third
computer when your ready and explain the situation. All you will need to do
is key the number they give you. The software can not be reset as if it had
never been activated.

--
Paul Ballou
MVP Office
http://office.microsoft.com/clipart/default.aspx
http://office.microsoft.com/templates
http://office.microsoft.com/home

Control the things you can and Don't Worry about the things you can't
control.

TJM said:
Is there any way to have the Microsoft License Clearinghouse remove the
activation from its database? I know the Clearinghouse is stored in an
underground vault with tight security, but someone must have the authority
to do this?

If/when you install it on a third PC, use the telephone method and explain
about the returned PC.

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, TJM asked:

| There's no information on there about restoring an activation used on
| a returned PC.
|
| How can I find out about this issue?
|
|
| || See if this link helps
|| http://support.microsoft.com/default.aspx?scid=kb;en-us;326851
|| Activation and Registration of a Microsoft Product
||
||
|| --
|| Paul Ballou
|| MVP Office
|| http://office.microsoft.com/clipart/default.aspx
|| http://office.microsoft.com/templates
|| http://office.microsoft.com/home
||
|| Control the things you can and Don't Worry about the things you can't
|| control.
||
|| ||| I bought Office Student and Teacher Edition 2003 and installed it
||| on a desktop PC and activated it.....but I returned the PC to the
||| store for a refund.
|||
||| How do I get this one activation credited back to me? I know
||| Student and Teacher Edition allows activation up to three home
||| PCs....but I want to retain these three activations instead of
||| wasting one on a returned PC.
|||
||| Thanks for the help.....
 

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